Latest News & Events
January 8, 2010
Sentry Software will be attending the BMC Software Public Sector Forum 2010 in Washington DC, on Thursday 4 February, 2010.
Ronald Reagan Building & International Trade Center
1300 Pennsylvania Avenue, NW Washington, D.C. 20004
USA
More info
January 6, 2010
Sentry Software will be attending the BMC Day event in Helsinki, Finland, on Thursday 11 February, 2010.
Come visit our booth to learn more about our Energy Cost Control solution.
Holiday Inn Helsinki
Messuaukio 1
Helsinki, Finland
Agenda / Registration
December 2, 2009
Sentry Software is releasing version 8.6.51 of Monitoring Studio KM, the high-performance tool that allows you to set up the monitoring of almost any application for which there is no out-of-the-box monitoring available, with no coding.
New features
- Acknowlegde Alerts
This new KM command allows you to acknowledge all alerts for a specific instance
- Configuration Variables
Two new configuration variables were added respectively to the Web Request and the WBEM Queries application classes:
-
/MASAI/SENTRY8/windowsWebRequestScriptPath: to specify the path to the VB script used to perform web requests on Windows servers
- /MASAI/SENTRY8/wbemJarPath: to specify the path to the jar file used to perform WBEM queries
Enhancements and Changes
- Dynamic Object Builder
The option allowing you to define if and how Monitoring Studio must trigger an alert when the Dynamic Item, containing the extracted line, is missing from one collect to another has been improved to offer additional alert types: Trigger an INFORMATION, Trigger a WARNING, Trigger an ALARM.
The way Monitoring Studio removes missing objects in the console can now be configured to : Never, As soon as they are missing or When they are missing "n" times in a row.
- Alert Actions
The Email Alert Action tool has been improved to allow you to send an email alert action to multiple recipients.
- SW_FOLDERS
The new parameter "LongestTimeFileRemainsInFolder" has been added to the SW_FOLDERS application class to displays the longest time an existing file has been placed in a folder.
- Alert Action Macros
The macro %{FOLDER_OLDEST_REMAINING_FILE] has been added to the list of Alert Action Macros to provide the name of the oldest remaining file in the folder.
Corrected issues
- HTTP Request
HTTP Request did not trigger an alert when a username/password was configured and the web site was stopped.
- Polling Intervals and Alert Actions
Polling intervals and Alert Actions could not be set on older versions of the PATROL Agent because the "parameterType" instance variable was missing.
- Exit Status Codes
They were not properly interpreted by the Monitoring Studio interface on older versions of the PATROL Agent.
- SNMP OIDs
COUNTER-type values were not properly interpreted.
- JMX Polling
The JMX monitoring would stop working when the application server was restarted, resulting in high CPU usage.
Please read the Release Notes to get a complete list of new features, enhancements and corrected issues included in version 8.6.51.
Download
November 6, 2009
Sentry Software is releasing a solution that monitors the health of the various components of your SharePoint environment to ensure best performance and content availability by providing in-depth information on the main SharePoint metrics and utilization statistics.
SharePoint® Monitoring Solution
Microsoft SharePoint is one of the most popular tools for the creation and organization of enterprise content, document sharing and for streamlining collaborative business processes.
Monitoring SharePoint performance is becoming critical to ensure the health and accessibility to its content while maintaining the cost of IT resources management to an acceptable level. Learn more...
Products and Downloads
October 28, 2009
What does it fix?
The application class SEN_MS_NUMERIC has been improved to:
- Properly rescale the extracted numeric value
- Process exponential character "E" as a mathematical value and not as a string when extracting numeric value from a column
The application class SEN_MS_STRING has been modified to properly set the parameters Count(HB) and Count(LB) values to "0" when no line matches the String Search. However, the parameters Count(HB) and Count(LB) are set to "Null" when the parsed content is empty.
The application class SEN_MS_SNMP has been fixed to properly retrieve the SNMP table content when the table has only one entry. An infinite loop that could occur when finding the available column numbers in an SNMP table has been fixed.
The application class SEN_MS_FILE has been improved to manage the following issues:
- The most recently modified files are now correctly detected on UNIX/Linux platform
- A double check on the SSH protocol availability test has been implemented to make sure an alarm is triggered when a collected remote element does not respond to SSH connections anymore.
The application class SEN_MS_OSCOMMAND now supports the execution of command on a remote element with the option of WMI Impersonation Level (Impersonate, Delegate).
The software contains the following new features:
- SEN_MS_FILE : Wild characters ('*' and '?') can now be provided in the file path in addition to the file name.
- SQL scripts can now be executed using the %{FromRSM:filename} macro. The SQL script has to be stored on the RSM.
How to install the patch?
Unzip the BPM-Express-MonitoringStudio-2.5.07.zip file. Login to Portal as superadmin and upload the resulting .par file.
"BMC Performance Manager Express Monitoring Studio by Sentry Software 2.5.07" appears in the Performance Manager list. Select the corresponding checkbox and click [Publish].
Monitoring Studio Express is then automatically upgraded on all the monitored elements. This process takes a few minutes.
When the migration process is completed, the 2.5.07 version is marked as "Published".
Download
October 21, 2009
Sentry Software is enhancing his NetApp Filers monitoring solution :
NetApp Filers KM for PATROL v1.6.02 and BMC Performance Manager Express for NetApp v2.7.01 have been enhanced to fully support the monitoring of the CIFS protocol. The Application Class NetApp Filers - CIFS was added to report data on its related parameters.
CIFS is the protocol the most commonly used by NetApp Filers for sharing files with Windows clients. It is therefore critical to accurately monitor its performance and to detect any problem or failure that may occur.
NetApp Filers KM and BMC Performance Manager Express for NetApp provide administrators with valuable information for each CIFS metrics and parameters. Expand the CIFS application class to display its related parameters.
October 20, 2009
Sentry Software is releasing version 2.7.05 of BMC Performance Manager Express for Hardware, the software that monitors the health of your servers hardware within BMC Portal.
New features and enhancements |
| HP-UX |
HP-UX Servers with Smart Array Raid controller can now be monitored using the SAUtil command / connector. (Requires Root)
On HP-UX Servers only disks that are attached to pre-discovered internal disk controllers are shown & monitored. This is to prevent the monitoring of external SAN disks
On HP-UX servers, the networkCard was not discovered properly |
| Disk Controllers |
Additional information such as BiosVersion, FirmwareVersion, DriverVersion of the Diskcontroller are now displayed on the parameter Locator |
| Cisco SAN Switch |
Batteries are now monitored on Cisco SAN Switches that are monitored via Telnet / SSH |
| IBM System Storage DS series |
On IBM DS disks systems monitored using smcli, the Primordial Array is now monitored correctly |
| Telnet/SSH |
The ROOT credential test for protocols Telnet and SSH fails if the passwords for both the connection login and root login are same. Issue fixed |
| Hardware (Solaris), Hardware (Linux), Hardware (Other), Hardware (HP-UX), Hardware (Storage), Hardware (Switch), Hardware (AIX), Hardware (OpenVMS), Hardware (Tru64) |
Portal froze when trying to expand the discovered NetworkCard instance |
| Sun Servers running Solaris |
Illegal requests messages no longer shown. Illegal requests and other soft errors were removed from the errorcount calcuation in KM 1.6, but the Illegal Request message would still appear in the console if Illegal Requests were detected.
All disk slices are now tested before declaring a disk "failed". Previous versions of the Iostat connector tested only s2 or the first available slice depending on the version of the KM.
A longer timeout for the prtpicl command has been added to prevent false alarms.
Only fans that have a valid speed or status are shown.
Support for x86 Xeon processors has been added. The "SPARC T1/T2 Processors" connector is thus now called "Multi-core Processors".
The Sun Network connector now also uses the "dladm" to collect network information on x86 machines. Use of the kstat command has been removed.
The network card state of "unplummed" is now treated correctly.
The status of non-Sun disks is now collected correctly when using Sudo. |
| Sun Servers running Solaris monitored by XSCF cards (Mx000) |
More information is now collected about each component (Fru, S/N, etc...)
CPU Power Consumption added.
IO Boards Power Consumption added.
Power Supplied on IO Boards (those listed as type PS#) monitoring added. |
The version 1.5.00 is also the code base for our upcoming SAN monitoring solution: Storage Sentry. This SAN monitoring solution will actually be a simple add-on for Hardware Sentry KM 1.5.00 and will support the following devices:
Download
Octobre 2, 2009
Sentry Software is releasing version 8.6.50 of Monitoring Studio KM, the high-performance tool that allows you to set up the monitoring of almost any application for which there is no out-of-the-box monitoring available, with no coding.
New features and enhancements
This version provides several major new features that enhance monitoring and analysis performances of Monitoring Studio:
- Configuration Report Output Format
Two output formats were added to the configuration report: XLM and CSV
- Application classes
New parameters were added to SW_SNMP_POLLING, SW_JMX and SW_NUMBERS:
- Delta to display the difference between values collected during two consecutive polling
- DeltaPerSecond to display the value corresponding to "Delta" divided by the elapsed time in seconds between the collection times
- Macro
The macro %{NTEVENT_LAST_MATCHING_CONTENT} displays the content of the NT event
- KM Command
The KM Command "Trigger a KM Discovery" forces a discovery of all objects for the monitored system
- Supported environment
The Java MBean Polling (JMX) feature now supports the polling of WebSphere v.7.x environment
The version also includes several enhancements to existing features :
- Application Constants
They are now interpreted by the user interface. The interpretation upon collection is also processed as previously
- Discovery interval
It can now be customized from once every 5 minutes to once every 24 hours
- Dynamic Objects
- Dynamic thresholds can now be applied to dynamic objects.
- In some cases the regular expression engine run by Monitoring Studio on the dynamic object class to perform a data extraction would let unwanted data to be used to build dynamic objects.
- An issue occurred in some environments where the "view parameter output" button in the Monitoring Studio Dynamic Object wizard was empty.
- An internal conflict could occur in the creation process of dynamical Patrol Object ID that led to the dynamical objects not being created.
- DYNAMIC_RETURN_OUTPUT now properly returns the Dynamic extracted line value
- Polling Interval
The Display Object Report did not show the correct polling interval when the interval was set to once a day or once a week
- File Monitoring and String Search
The monitoring and parsing of LOG files on OpenVMS servers have been improved. The ftell() PSL function does not always return the proper position in the file being monitored: a workaround as been implemented. The OpenVMS BACKUP command would also sometimes restore previously deleted temporary files. This would prevent Monitoring Studio from parsing the new file content.
- SNMP Polling
When looking for a String or extracting a Numeric Value, the data was not properly parsed.
- JMX Polling
This feature has been greatly optimized and uses less resources than the previous version.
- The Numeric Extraction feature now supports numeric values with implicit 0. ( i.e.: value ".45" is seen as "0.45").
Please read the Release Notes to get a complete list of new features, enhancements and corrected issues included in version 2.7.00.
Download
September 4, 2009
Sentry Software is releasing version 2.7.03 of BMC Performance Manager Express for Hardware, the high-performance tool that helps you to monitors the health of your servers hardware within BMC Portal.
Starting with version 2.7.00, BMC Performance Manager Express for Hardware integrates the former "Storage Add-on for Hardware Sentry KM" to monitor the hardware of servers and storage devices.
What does it fix?
- The default ports numbers for the following protocols: SNMP, Telnet, SSH can be overridden by setting the configuration properties on the rsmcfg.properties file :
- net.sentrysoftware.bpm.hardware.snmp.port=161
- net.sentrysoftware.bpm.hardware.ssh.port=22
- net.sentrysoftware.bpm.hardware.telnet.port=23
- Option to activate the WBEM protocol has been added by setting a value on in the rsmcfg.properties file :
- net.sentrysoftware.bpm.hardware.wbemActivation=true;true
- Auto-reset value has been added for the parameter LinkStatus (class: Networkcard). This allows the reset of a failed link status after a given length of time.
- The WBEM protocol availability test failed on systems where root namespace did not exist.
- On HP systems, the value for the parameters PowerConsumption and EnergyUsed were not displayed correctly.
- On AIX systems, the Physical disks and Logical disks are now correctly attached to their corresponding Disk Controllers.
- On all platforms, the parameter BandwidthUtilization (Class: NetworkCard) value was not collected properly.
- On IBM DS series storage systems IBM System Storage DS series, the disk controllers were not discovered.
- The discovery of processors and memory modules on separate boards on M8000 and M9000 systems, and the monitoring of the Operator panel and XSCF units on M8000 and M9000 systems on Sun Fire Mx000 (XSCF)
- The issue regarding additional column in the Power Supply status table with IPMItool.
What's new?
- For Sun Fire Mx000 (XSCF), the following features were added :
-
monitoring of the DC-to-DC converters.
-
complete support for the I/O expansion units (I/O boards, power supplies, uplink and downlink cards).
-
monitoring of the CPU and memory boards (not just the CPUs and memory modules).
- monitoring of the Crossbar and Clock units on M9000 systems.
- Regarding IPMItool, support for version 1.8.10 has been implemented as well as an exclusion list to prevent incorrect enclosures being selected.
How to install
- Logon to Portal with "superadmin" credentials > click the tab Portal > click Performance Managers.
- Click on Upload and then select the file "BPM-Express-for-Hardware- v2.7.03.par" and click Upload.
- Once you have uploaded the new version, you will see a new Performance Manager - BMC PM Express for Hardware by Sentry Software v2.7.03 marked as Unpublished.
- Select the newly added Performance Manager and then click Publish.
- After few seconds you will see only one PM - BMC PM Express for Hardware by Sentry Software v2.7.03 marked as Published.
Once you see the new Performance Manager as Published then BPM Express for Hardware was successfully upgraded to v2.7.03.
Please read the Release Notes to get a complete list of new features, enhancements and corrected issues included in version 2.7.00.
Download
August 6, 2009
Sentry Software is offering an enhanced and powerful monitoring solution that brings critical storage information within your BMC Performance Manager framework.
The solution includes:
- The former Storage Add-on, now integrated to BMC Performance Manager for Hardware, for monitoring the critical components of many SAN devices, including:
- Disk arrays
- Fiber switches
- Tape libraries
- HBAs
for the following vendors: EMC, Hitachi, HP, IBM, NetApp, Cisco, Brocade, StorageTek, Emulex, QLogic, etc.
- A completely new product named NetApp Filers KM for PATROL and its agent-less version, BMP Express for NetApp Filers, that monitor all of the performance metrics and usage statistics of your NetApp filers, such as filesystems usage, snapshots, processor utilization, per protocol traffic, etc. It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics.
Numerous valuable statistics were added to the Storage Monitoring Solution that provide administrators with useful capacity planning tools, such as unallocated disk space, monitoring and network and fiber traffic monitoring, and power consumption monitoring.
The products and components of the Sentry Software monitoring solution are specifically designed for and are fully integrated with the hybrid BMC Performance Manager environment.
Learn more about the complete Storage Monitoring Solution
July 16, 2009
Here is a list of some of the new features, major changes and enhancements included in version 2.7.00:
- Added: Monitoring of external disk arrays, fiber switches and tape libraries in a SAN (Storage Area Network).
- Added: Numerous new supported platforms to widen the platform coverage yet again
- Added: New classes to better represent the hardware components of servers and storage devices
- Added: Network and Fiber Traffic Monitoring
- Added: Network and Fiber Traffic Report
- Added: Energy Usage Report
- Added: Unallocated Disk Space Monitoring
- Added: Capacity Report
- Changed: Monitoring of a SMI-S Compliant Device through a “Proxy” Agent: Starting with version 1.6.00, the monitoring of an external disk array or fiber switch through an SMI-S “proxy” agent requires a manual configuration of the KM.
- Changed: Monitoring of Network Interfaces through SNMP MIB-2
- Changed: Reporting of illegal Requests on Sun Solaris
- Changed: On “sun4v” systems (Sun SPARC T1/T2-based servers) with the appropriate firmware level, the monitoring is done with the “prtpicl”-based connector and no longer requires the root privileges to execute Sun Explorer’s snapshot command
- Improved: Network and Fiber Link Monitoring
- Improved: Processor Clock Speed Monitoring
Please read the Release Notes to get a complete list of new features, enhancements and corrected issues included in version 2.7.00.
Download
July 15, 2009
Here is a list of some of the new features, major changes and enhancements included in version 1.6.00:
- Added: Monitoring of external disk arrays, fiber switches and tape libraries in a SAN (Storage Area Network).
- Added: Numerous new supported platforms to widen the platform coverage yet again
- Added: New classes to better represent the hardware components of servers and storage devices
- Added: Network and Fiber Traffic Monitoring
- Added: Network and Fiber Traffic Report
- Added: Energy Usage Report
- Added: Unallocated Disk Space Monitoring
- Added: Capacity Report
- Added: E-mailing Alerts
- Changed: Monitoring of a SMI-S Compliant Device through a “Proxy” Agent: Starting with version 1.6.00, the monitoring of an external disk array or fiber switch through an SMI-S “proxy” agent requires a manual configuration of the KM.
- Changed: Coverage of the connector dedicated to the monitoring of IBM ServeRAID Controllers
- Changed: Monitoring of Network Interfaces through SNMP MIB-2
- Changed: Reporting of illegal Requests on Sun Solaris
- Changed: On “sun4v” systems (Sun SPARC T1/T2-based servers) with the appropriate firmware level, the monitoring is done with the “prtpicl”-based connector and no longer requires the root privileges to execute Sun Explorer’s snapshot command
- Changed: The thresholds management for the Voltage feature has been modified to allow increasing or reducing the tolerance range between the maximum and minimum threshold values.
- Improved: Network and Fiber Link Monitoring
- Improved: Processor Clock Speed Monitoring
- Improved: Automatic ErrorCount Acknowledgement and Reset
Please read the Release Notes to get a complete list of new features, enhancements and corrected issues included in version 1.6.00.
Download
December 22, 2008
This version provides several major new features that enhance monitoring and analysis performances of Monitoring Studio:
- WBEM queries: An easy-to-use wizard guides you through the creation and settings of the WBEM query.
- Dynamic Object Builder: A powerful tool that enables the monitoring of objects whose return output is dynamic.
- Alert Actions: The new alert type, Send an E-mail, was added to the Set (Global) Alert Actions KM. This alert type enables you to make Monitoring Studio send an E-mail to a specific recipient when the related parameters go into alarm.
The version also includes several enhancements to existing features.
- Command Line Analysis: Provides a new option, ExitStatus, that enables you to determine if a command line has been properly executed by returning a predefined exit code.
- Numeric Value Extraction: Provides a new parameter, ValueFound, to detect if the specified value was found.
- KMWatch: The wizard was renamed Multi-Parameter Formula to reflect the new features it provides. It now enables the application of mathematical formulas to a set of parameter in order to obtain a meaningful result.
- Database Query Analysis: The wizard now supports various connection methods (Command Line, JDBC and ODBC) to all database servers.
Download
December 8, 2008
Blackout® Knowledge Module for PATROL® version 1.2.00 provides new functionality and several enhancements to existing features:
What’s New
New/Edit Blackout wizard > Blackout Types: No State: prevents status changes in the blacked-out classes and instances.
What’s Changed
New Commands:
- Command to enable the user to preselect a default setting for each new blackout.
- Command to start/stop all configured blackouts all at once
- Command to pause/resume all configured blackouts all at once.
License keys: They are no longer required to activate the product.
Corrected Issue
The online help on UNIX consoles is now properly displayed. For details please refer the product’s
online technical documentation.
Download
November 3, 2008
This patch brings enhanced performance and improved robustness to the monitoring of HP-UX servers (HP 9000 and HP Integrity) for Hardware Sentry KM for PATROL users.
- Added: support for a broader range of MP and GSP cards
- Fixed: connection and disconnection issues with MP and GSP cards
- Fixed: devices wrongly reported as missing issue
- Fixed: performance issues with disk monitoring
- Fixed: processor discovery on some Itanium systems
Download
October 31st, 2008
This release for the agent-less hardware monitoring solution for BMC Portal brings overall enhanced performance to BPM Express for Hardware.
- Added: Support for HP ProLiant running on SUN Solaris x86
- Added: Support for SUN Fire M4000, M5000, M8000, M9000
- Added: Support for LSI SAS RAID controllers on systems running Linux/Unix
- Added: Support SSH private key authentication for systems that support SSH
- Added: Support for HP BladeSystem racks through the OA using Telnet
- Updated: SNMP Java library
- Improved: SSH/Telnet Java library
- Improved: Support for VMWare ESXi hosts
- Optimized: Speed, memory, network bandwidths and processor usage
Several issues have been corrected, and many enhancements are made in order to render the hardware monitoring even more effective. For details, please refer to the Release Notes.
Download
October 15, 2008
Fixed bugs:
- Problem in validating the ssl certificate explicitly for HTTPS based sites when performing a Web request.
- Problem in executing a script file remotely using the class Remote Command Execution. The script file placed on the RSM was not correctly identified by BPM Express Monitoring Studio.
- Large values (ex: 117637394793) were not extracted properly when we perform numeric value extraction from a file, output of a command, SQL query, etc.
- By default Portal displays large values in exponential form (ex: 55000000 to 5.5283104e7). The default setting was changed to display the value in decimal form.
- In Portal 2.6, BPM Express Monitoring Studio didn’t recognize the new RSM directory structure. The default directory RSM25 was considered and was also created on the %RSM_HOME% path even if the RSM version was 2.6.
- Monitoring Studio Express did not take into account the specified column number when extracting a numeric value from a file, output of a command, SQL query, etc.
Download
August 26, 2008
This version is a minor release with few but distinctively powerful enhancements. It enables monitoring the hardware of more platforms, and includes several enhancements to existing features. All the changes and enhancements improve the effectiveness of hardware monitoring, and enable you to maximize the performance of your heterogeneous servers.
- Added: Support for HP ProLiant running Sun Solaris X86
- Added: Support for LSI SAS RAID controllers
- Added: Support for Sun Fire M4000, M5000, M8000, M9000
- Added: Support for VMware ESXi
- Added: Monitoring power consumption on Sun Fire F12K, F15K, E20K and E25K systems
- Added: Monitoring power consumption on HP BladeSystem
- Added: Monitoring environment and disk information on Sun SPARC T1/T2 using SUNWexplo and the ALOM card “inband”
- Change: License keys are no longer required to activate the product.
- Change: Reinitialize KM feature options enhanced
- Enhanced: Monitoring enclosures, blade servers and network switches on HP BladeSystem
- Enhanced: Connection options to the ALOM card to monitor Sun SPARC T1/T2-based servers. Hardware Sentry can connect inband using Sun Explorer’s snapshot utility.
- Enhanced: Monitoring of Linux systems with SmartMonTools – now reports disk status too
- Fixed: An issue with automatic thresholds on Dell Blade, HP BladeSystem and IBM BladeCenter
- Fixed: An activation issue of Temperature, Voltage and Speed parameters on sun4u systems
- Fixed: An issue when monitoring a Sun SPARC T1/T2-based server through its ALOM card in SSH
For details please refer to the Release Notes.
Download
August 25, 2008
This update to the agent-less hardware monitoring solution for BMC Portal brings overall enhanced performance to BPM Express for Hardware.
Version 2.5.01 enables SSH private key authentication, and adds support to Sun Fire Mx000, VMware ESXi, HP ProLiant running Sun Solaris X86 systems and LSI SAS RAID controllers.
Several issues have been corrected, and many enhancements are made in order to render the hardware monitoring even more effective. For details, please refer to the Release Notes.
Download
July 28, 2008
This new version offers a new feature that enables instantly generating Monitoring Studio configuration reports, and scheduling report generation on an hourly/daily/weekly/monthly basis. The version also includes several enhancements to existing features.
- Database queries: Supports MySQL v3.x or v4.x database
- File Monitoring: Enables monitoring files containing space characters in their name when using wildcards on UNIX systems
- File Monitoring: Enables the KM to monitor a file over a UNC path (i.e. a file located on a remote server, accessed through a share like: \\server\share\...\fileName)
- JMX Polling: Fixed a compatibility issue with certain WebLogic 8.x MBean objects
- JMX Polling: Fixed the issue of an inability of the KM to connect to JMX applications if selected domains or key properties contained open and close quotes (i.e. inverted commas)
- JMX Polling: Supports of space characters in domain names or key properties
- Monitoring Studio Polling Interval: Enables the "Once-a-day" polling interval to be taken into account immediately without having to restart the PATROL Agent
- Numeric Value Extraction: Fixed the issue of all lines being taken into account when searching for a numeric value instead of just those lines matching the regular expression
- Process Monitoring: Access rights of the PATROL Console's default account prevented it from running the cscript.exe to retrieve the list of processes and display it in the Process monitoring wizard. A workaround has resolved this issue.
- SNMP Polling: SNMP Polling configured in prior versions did not work in v8.5.01 due to the introduction of the SNMP Table monitoring feature. This version enables migration of existing SNMP polling to be compatible with the current version.
- String Search: Fixed the issue of errors in the number of matching lines returned when searching using a timeout
Download
July 18, 2008
This patch improves the monitoring of Sun servers with Hardware Sentry KM for PATROL.
The patch is bundle of connectors that improves the monitoring of various types of Sun servers:
- Adds support for Sun Fire Mx000 systems (remotely through the XSCF)
- Improves the monitoring of Sun SPARC T1/T2-based servers (sun4v). It relies on Sun Explorer's snapshot utility "in-band" instead of connecting to the ALOM card over the network. Root privileges are required.
- Fixes an SSH issue when monitoring a Sun SPARC T1/T2-based server (sun4v) through the ALOM card
- Fixes an issue with the activation of the Temperature, Voltage and Speed parameters on some sun4u systems
- Adds the monitoring of the power consumption on Sun Fire F12K, F15K, E20K and E25K systems
Download
June 20, 2008
Version 2.5.00 supports several new platforms, and includes major enhancements in the existing features of this agent-less hardware monitoring solution for the BMC Portal environment.
Also released is the add-on SAN hardware monitoring solution.
- Added: Support for SNMP Version 2C and Version 3
- Added: Support for Dell Remote Access Controller/Modular Chassis on Dell Blade servers
- Added: Support for Fujitsu-Siemens ServerView RAID Agent
- Added: Support for IBM Director Agent 5.20 on Linux
- Added: Support for LSI MegaRaid SAS disk controllers
- Added: Support for Microsoft Windows Server 2008
- Added: Support for LSI Logic RAID controllers on systems running Linux/Sun Solaris
- Added: Support for the SMS v1.5 and v1.6 running on Sun F12K, F15K, F20K and F25K servers
- Added: Support for Sun Advanced Lights-Out Management (ALOM) cards (out-of-band) on Sun SPARC systems
- Added: Support for Sun SPARC T1/T2 servers equipped with an ALOM card
- Improved: Support for HP-UX systems using STM/iLO/MP or GSP
- Improved: Support for IBM eServer p5 running AIX
- Improved: Support for Sun Solaris 10 systems
- Improved: Support for VMWare ESX hosts
- Improved: Support for NEC Express 5800/ Bull NovaScale servers running Microsoft Windows or Linux
- Optimized: SSH/Telnet connections and sessions
- Optimized: Speed, memory, network bandwidths and processor usage
Download
April 10, 2008
Sentry Software is releasing the first version of its Storage Add-on for Hardware Sentry.
This Add-on enables Hardware Sentry KM 1.5.00 (released last week) to monitor the critical components of many SAN devices, including:
- - Disk arrays
- - Fiber switches
- - Tape libraries
- - HBAs
Of the following vendors: EMC, Hitachi, HP, IBM, NetApp, Cisco, Brocade, StorageTek, Emulex, QLogic, etc.
IMPORTANT: This product is an add-on; it requires the installation of Hardware Sentry KM version 1.5.00.
Learn more
April 2nd, 2008
This new version offers a totally revamped Hardware Sentry. Version 1.5.00 brings a whole host of new features, major enhancements in the existing ones and widens the platform coverage yet again. It is also fitted with the ability to incorporate the upcoming release of our add-on SAN monitoring solution.
- Added: Support for IBM Director 5.20, Windows and Linux
- Added: Support for SSH to connect to ALOM and iLO cards
- Added: Support for DELL Modular Chassis (blade servers)
- Added: Support for various RAID controllers
- Added: Support for Microsoft Windows Server 2008
- Added: Feature to set advanced "alerts after N times"
- Added: Feature to customize polling and discovery cycles
- Added: Feature to monitor UNIX systems remotely
- Added: Instant and scheduled System hardware health reports
- Added: Fine-tuning of threshold tolerance
- Added: Management of "unknown status" notification
- Improved: Support for HP-UX systems
- Improved: Support for Sun Solaris 10 systems
- Improved: Support for VMWare ESX hosts
- Optimized: Speed and processor time usage
The version 1.5.00 is also the code base for our upcoming SAN monitoring solution: Storage Sentry. This SAN monitoring solution will actually be a simple add-on for Hardware Sentry KM 1.5.00 and will support the following devices:
- HBAs: Emulex, QLogic
- Switch: Brocade, Cisco
- Disk Array: EMC Clariion, EMC Symmetrix, HP EVA, HP StorageWorks Disk Array XP, VA, EMA, MSA, Hitachi USP, Hitachi AMS, IBM DS6000, IBM DS8000
- Filer: NetApp
- Backup: HP, IBM, StorageTek
Download
February 18, 2008
This new update to our agent-less hardware monitoring solution for BMC Portal adds full support for the 5.20 version of the IBM Director Agent on both Windows and Linux.
It also fixes an issue that prevented the monitoring of IBM BladeCenter chassis.
A significant improvement will also be noticed on the RSM when monitoring servers through the WMI protocol (the many CSCRIPT.EXE processes are now gone). We recommend that you download and install this newest update if you are experiencing performance issues in Portal with more than 150 elements per RSM.
Download
February 11, 2008
This patch adds full support for the version 5.20.x of the IBM Director Agent in Hardware Sentry KM version 1.4.00
on Windows. Prior to this patch, Hardware Sentry was not able to discover and monitor disks on IBM xSeries servers with the IBM Director Agent 5.20.x.
Note: Sentry Software recommends to install the very latest iteration of the Director Agent, currently 5.20.2.
This patch is only for Windows systems (it will not change how the KM works on Linux). Full support for the IBM Director Agent version 5.20.x on Linux will be provided in the version 1.5.00 of Hardware Sentry KM.
Download
July 28, 2008
Finally, after weeks of beta-testing, we are proud to release our latest new product. BMC Performance Manager Express Monitoring Studio is the agent-less counterpart for BMC Portal of our reknown Monitoring Studio KM for PATROL.
Features:
- Remote LOG files analysis for Windows, UNIX and Linux
- Remote command execution for Windows, UNIX and Linux
- JMX polling (JBoss, JOnAS, WebSphere, WebLogic, Sun)
- WBEM requests (both WMI and regular WBEM over HTTP)
- HTTP requests
- SQL queries (Oracle, SQL Server and mySql)
- SNMP polling
- Advanced string searches
- Numeric value extractions
All these monitoring tools can be easily configured directly in BMC Portal's user interface, with no coding, no development, no Java, no XML... no SDK!
Got something that BMC Portal cannot monitor out-of-the-box? Think Monitoring Studio Express! This comprehensive toolbox allows you to setup the monitoring of almost anything within hours, instead of spending weeks in developing a custom solution!
As all of our newest products, Monitoring Studio Express is available for purchase from BMC as any other BMC product (same BMC contract, same conditions, same SLA, same support, etc.).
Note: Since it requires BMC Portal 2.5.00 and in order to make things consistent with other BMC products, the "first" official version of Monitoring Studio Express is 2.5.00 instead of 1.0.00.
Learn more
January 4, 2008
In order to help you work in mixed PATROL-based and agent-less environment, Sentry Software releases the integration PAR file for Hardware Sentry KM.
This lets you visualize in BMC Portal the hardware of your server as discovered and monitored by Hardware Sentry KM running on a PATROL Agent.
Download
January 3, 2008
This BPM Express for Hardware package is an update for versions 2.3.xx. It solves a couple issues that affected the product in certain circumstances.
Please check the Release Notes to learn more about the changes.
This 2.3.16 package is a full package that can be installed on BMC Portal 2.3, 2.4 and 2.5 for a fresh install of BPM Express for Hardware.
If version 2.3.00, 2.3.09 or 2.3.14 was already loaded, it will be automatically migrated to 2.3.16.
Download
| RELEASE: BPM Express for Hardware v2.7.03 |
September 4, 2009 |
| Sentry Software Enhanced Storage Monitoring Solution |
August 6, 2009 |
| RELEASE: BPM Express for Hardware v2.7.00 |
July 16, 2009 |
| RELEASE: Hardware Sentry KM for PATROL v1.6.00 |
July 15, 2009 |
| RELEASE: Monitoring Studio KM for PATROL v8.6.00 |
December 22, 2008 |
| RELEASE: Blackout KM for PATROL v1.2.00 |
December 8, 2008 |
| PATCH: Patch for Hardware Sentry KM for PATROL v1.5.01 |
November 3, 2008 |
| RELEASE: BPM Express for Hardware v2.6.00 |
October 31, 2008 |
| PATCH: Patch for Monitoring Studio Express 2.5.00 |
October 15, 2008 |
| RELEASE: Hardware Sentry KM for PATROL v1.5.01 |
August 26, 2008 |
| RELEASE: BPM Express for Hardware v2.5.01 |
August 25, 2008 |
| RELEASE: Monitoring Studio KM for PATROL v8.5.02 |
July 28, 2008 |
| PATCH: Hardware Sentry KM for PATROL on SUN servers |
July 18, 2008 |
| RELEASE: BMC Performance Manager Express for Hardware v2.5.00 |
June 20, 2008 |
| NEW PRODUCT: Storage Add-on for Hardware Sentry |
April 10, 2008 |
| RELEASE: Hardware Sentry KM 1.5.00 |
April 2nd, 2008 |
| RELEASE: BPM Express for Hardware 2.3.18 |
February 18, 2008 |
| PATCH: Full support for IBM Director 5.20.x |
February 11, 2008 |
| NEW PRODUCT: Monitoring Studio Express |
January 26, 2008 |
| NEW: Hardware Sentry KM integration into BMC Portal |
January 4, 2008 |
| UPDATE: BPM Express for Hardware 2.3.16 |
January 3, 2008 |
© 2008 Sentry Software