• Customer Cases

  • I was wondering why my server was running so slow and found out later that the RAID was just degraded !
  • One day, my 'high-availability' cluster crashed, just like any low-cost PC. We just forgot to replace failed disks in the array...
  • I was standing right in front of a business-critical server when it suddenly went off! We understood later that the problem simply came from the second redundant power supply that failed. 
  • Thanks to Hardware Sentry, forget these bad memories!

  • Power Consumption Features

    • Reporting the power consumption of each monitored system,
    • Showing the current instantaneous power drawn by a server,
    • Creating an Energy Usage report,
    • Exposing the amount of energy used by the server on a daily basis.
  • Learn more »

Hardware Sentry KM for PATROL has been validated as a BMC MarketZone product. Since the withdrawal of the "PATROL for Dell OpenManage" KM, BMC Software has chosen Hardware Sentry as the migration path for its customers. How to purchase

Hardware Sentry KM for PATROL

Hardware Sentry KM discovers and monitors the health of the electronic components in your servers as well as the in SAN devices.

It is a Knowledge Module for BMC Software PATROL: once it has been installed on each managed server with a PATROL Agent, you can visualize the hardware components of your servers from any PATROL Console. Operators will be alerted as soon as a hardware failure is detected somewhere in your IT infrastructure.

It can also be configured to monitor external storage devices such as disk arrays, fiber switches and tape libraries. It will detect and report any hardware failures and collect statistics and performance metrics about the SAN.

It's greater and easier than any other hardware monitoring solution available on the market: with the same module, you can monitor the hardware of almost any server and any SAN device. Great server coverage and easy integration!

Unmatched Monitoring Coverage

Servers

Monitoring servers requires a Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Hardware Monitoring License

UNIX servers Linux servers
  • HP 9000 (HP-UX) 
  • HP AlphaServer (Tru64)
  • HP Integrity (HP-UX)
  • HP SuperDome (HP-UX) 
  • IBM pSeries (AIX) 
  • Sun SPARC-based (Solaris)
  • Sun T1,T2-based (Solaris)
  • Sun x64-based (Solaris)
  • Sun Fire (Solaris)
  • Cisco UCS
  • DELL PowerEdge 
  • HP ProLiant 
  • HP Integrity 
  • HP SuperDome 
  • IBM xSeries 
  • Hitachi BladeSymphony
  • Sun x64 servers 
  • Fujitsu-Siemens PRIMERGY
Windows Servers Blade Chassis
  • Cisco UCS
  • DELL PowerEdge 
  • HP ProLiant & NetServer 
  • HP Integrity & SuperDome 
  • IBM xSeries & Netfinity 
  • Hitachi BladeSymphony
  • Fujitsu-Siemens PRIMERGY 
  • NEC Express5800
  • Cisco UCS Chassis and Switch
  • DELL Modular Chassis
  • Fujitsu-Siemens Blade
  • HP BladeSystem
  • IBM BladeCenter
  • Hitachi BladeSymphony
  • Sun Blade

SAN

Monitoring SAN devices requires a Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Storage Monitoring License

Disk arrays Tape libraries Fiber switches
  • EMC Clariion
  • EMC VNX series
  • EMC Symetrixx
  • Hitachi AMS
  • HP EVA
  • IBM DS3000, DS4000
  • IBM DS6000, DS8000
  • NetApp
  • Sun StorEdge
  • ADIC
  • IBM TotalStorage 3584
  • Quantum Scalar
  • StorageTek LSeries
  • StorageTek
  • StreamLine
  • Brocade SilkWorm
  • Cisco MDS
  • McData

Monitored Components

Critical devices Sensors Storage
  • Processors
  • Memory modules 
  • Network adapters
  • Fiber Ports
  • HBAs
  • Robotics
  • Tape drives
  • Temperature 
  • Voltage 
  • Fans
  • Power supplies
  • Disks 
  • RAID arrays
  • SCSI controllers 
  • ATA/IDE controllers

Features

  • Inventory

    Discover all of the internal components of servers, disk arrays, fiber switches and tape libraries.
    Perform an inventory with detailed information about each device’s characteristics.

  • Monitoring

    Disks: RAID controllers, hard disks, RAIDs, failure prediction, availability of the volumes. 
    Environment: temperature, internal voltages, power supplies, fans. 
    Critical components: processors, memory modules, ECC errors, failure prediction. 
    Network links: network adapters, link loss, negotiated speed, data traffic, bandwidth utilization.

  • Diagnosis

    Provides details about each monitored component in order to facilitate its replacement should a failure occurs (vendor, model, serial number, part number, FRU number, location in the chassis)
    Full hardware health reports display detailed information regarding failures, their consequences and how to fix them.

  • Reporting

    Ethernet traffic report: visualize the network traffic on each port, in MB/sec or the total amount of data that transited, in and out, in GB per hour or per day.
    SAN traffic report: visualize the SAN traffic from the fiber switch, for each FC port, in MB/sec or the total amount of data that transited, in and out, in GB per hour or per day.

  • Capacity Report

    Convenient report detailing the capacity of the monitored system: number of physical CPUs, amount of memory, overall size of disks and volumes, number of connected ports
    For the disk arrays, report on the available disk space on each storage pool, from the lower to the upper allocation level.

  • Power Consumption Reports 

    The power consumption of each monitored server or storage device is reported as a simple graph in Watts in the PATROL Console. This graph shows the current instantaneous power drawn by the server.

    Hardware Sentry KM also allows you to create an Energy Usage report based on this metric collected every 2 minutes for several days. The report exposes the amount of energy used by the server on a daily basis. The graph is in kWh and, by knowing the price of the kWh in your region, you can easily calculate the energy cost of the system.

    By using other BMC reporting products, you can build reports for the entire server room, server by server, department by department and tell whose servers are the more expensive.

    Hardware Sentry KM is the only software solution available on the market that is able to report on the power consumption of all servers and storage devices, including those that are not instrumented to report their power consumption.

Screenshots

How it works

  1. Initialization of the product, configuration load, and availability check for various standard monitoring protocols with the credentials provided by the user
  2. Testing of platform detection for every connector against the platform to determine which instrumentation technology is present "underneath"
  3. The discovery relies on the detected connectors in order to discover the hardware pieces of the monitored system: processors, cards, disks, sensors, etc. The discovery also enables or disables parameters depending on the information available on the system and automatically sets all the thresholds. Last, the discovery triggers an alert when a device is no longer discovered and marks it as "missing"
  4. The collection process is executed every 2 minutes, retrieves the status of all devices, and executes alert actions when failure is detected

Full integration with the BMC ProactiveNet Performance Management Framework

  • Full support for all PATROL Consoles
  • PATROL Central (Windows and Web Editions)
  • PATROL Configuration Manager (PCM)
  • BMC Portal (through integration PAR file)
  • BMC Event Manager
  • BMC Service Impact Manager
  • BMC Reporting
  • BMC ProActiveNet Analytics

PATROL Infrastructure

Hardware Sentry KM for PATROL is "BMC Software MarketZone Product" certified. It supports and is supported by the following components in the PATROL framework: 

    Monitoring:

  • PATROL Agent (required) - 3.4.11, 3.5, 3.6, 3.7

    Viewing:

  • PATROL Classic Console - 3.4.11, 3.5, 3.6
  • PATROL Central - Windows Edition - 7.2+
  • PATROL Central - Web Edition - 7.2+

    PATROL Infrastructure:

  • Installation Utility (Thorium) - 7.5.51 and greater
  • PATROL Distribution Server
  • PATROL Configuration Manager - 1.4+
  • Console Server - 7.2+