In order to use our toolbox for BMC Performance Manager, you need to purchase a "Monitoring Studio" license. The price of this license is based on the number of physical processors in the monitored systems.
| Includes user license for : | ||
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Monitoring Studio KM for PATROL (agent-based) |  |
| BMC Performance Manager Express Monitoring Studio (agent-less) | |
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| Switching between agent-based and agent-less solutions | |
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| License Price* | $450/CPU** | |
| Maintenance Services Price* | $90/CPU/year** | |
In order to use our toolbox for BMC Performance Manager, you need to purchase a "Microsoft Applications Monitoring" license. The price of this license is based on the number of physical CPUs in the monitored systems.
| Includes user license for : | ||
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SharePoint® KM for PATROL® (agent-based) | |
| BMC Performance Manager Express for SharePoint® (agent-less) | |
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| Microsoft® Search KM for PATROL® (agent-based) | |
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| BMC Performance Manager Express for Microsoft® Search (agent-less) | |
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| Switching between agent-based and agent-less solutions | |
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| License price* | $700/CPU** | |
| Maintenance services price* | $140/CPU/year** | |
Both "Monitoring Studio" and "Microsoft® Applications Monitoring" licenses are BMC Software MarketZone Direct offerings. This means that you can place an order directly from BMC Software under the same conditions as any other BMC product. The BMC Software License Agreement (SLA) will apply to your purchase and support will be provided by BMC Software. The major benefit consists in interacting with only one interface - BMC Software - regarding all your BMC Performance Manager products.
Since "Monitoring Studio" and "Microsoft® Applications Monitoring" licenses are offered under the same conditions as any other BMC Software product, you can contact your regular BMC Software retailer to purchase these licenses and their associated maintenance services. Depending on your purchase conditions with the retailer, the maintenance will be provided by the retailer’s support team or by BMC Software.
Upon request, Sentry Software can provide you with "Monitoring Studio" and/or "Microsoft® Applications Monitoring" license quotations. If you purchase our products directly from us, the Sentry Software License Agreement applies to your purchase and support will then be carried out directly by Sentry Software. To get a quotation, please send an E-mail to sales@sentrysoftware.com and describe the environment in which you wish to deploy the product.
Since the introduction of the new BMC ProactiveNet Performance Management solution, the licenses are referred to as follows:
Can I get a trial version of your products?
You can download, install and use our Monitoring Studio products on test systems for 30 days without purchasing any license. Our products do not require any license key (there is no specific trial version). During the trial period you can ask our support team for technical information or help regarding the installation of the product. At the end of the trial period, you are required to either acquire a license corresponding to the quantity of monitored servers or uninstall the solution. There is no technical mechanism to enforce the end of the trial period but you are bound to the software license agreement terms.
The perpetual license entitles you to an unlimited right (no expiration date) to use the aforementioned products to monitor your servers. The price of the perpetual license is the total number of physical processors (CPUs) of all monitored computers multiplied by the per-CPU license fee mentioned above. The maintenance services include an access to our support, patches, updates and new versions of the product. The maintenance fee is priced at 20% of the license price per year.
What is a term license (Rental)?
The term license entitles you to use the aforementioned products for a specific length of time (term). When the license expires at the end of the term, you are required either to stop using the product or obtain a new license. The maintenance services are included in the license fee: thus the warranty and additional maintenance fee do not apply. Please contact us, BMC Software, or your retailer for more information about term licenses.
What is included in the maintenance services?
You can purchase our maintenance services in order to have access to our support, patches, updates and new minor and major versions of your licensed products for a limited period (typically 1, 3 or 5 years). To purchase maintenance, please contact BMC Software or your retailer if you purchased licenses from them, or contact Sentry Software if you purchased your licenses directly from us.
Do I count cores in "physical CPUs"?
Physical CPUs correspond to one processor package that you purchase from the processor manufacturer. Dual core and quad core processors from Intel and AMD both count as one single physical processor. 24-core SPARC T1, T2 and T2+ processors do also count as one single processor. Our hardware monitoring solutions report the number of physical CPUs and properly differentiates cores from actual processor packages.
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