• Key Benefits

  • Make sure all critical applications are up and runningImprove Availability
  • Stop wasting time developing custom monitoring modules for your custom applicationsScale Staff
  • Cover all applications, including custom in-house applications and non-standard technologyReduce Risk
  • Extract business metrics out of the applications for further analysisIncrease Business Value

Applications Monitoring

Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Monitoring Studio

In order to use our toolbox for BMC ProactiveNet Performance Management, you need to purchase a "Monitoring Studio" license. The price of this license is based on the number of physical processors in the monitored systems.

Includes user license for:
Monitoring Studio KM for PATROL (agent-based)
BMC Performance Manager Express Monitoring Studio (agent-less)
Switching between agent-based and agent-less solutions
License price* $450/CPU**
Maintenance services price* $90/CPU/year**

 

Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Microsoft Applications Monitoring

In order to use our toolbox for BMC ProactiveNet Performance Management, you need to purchase a "Microsoft Applications Monitoring" license. The price of this license is based on the number of physical CPUs in the monitored systems.

Includes user license for:
SharePoint KM for PATROL (agent-based)
BMC Performance Manager Express for SharePoint (agent-less)
Microsoft Search KM for PATROL (agent-based)
BMC Performance Manager Express for Microsoft Search (agent-less)
Switching between agent-based and agent-less solutions
License price* $700/CPU**
Maintenance services price* $140/CPU/year**

* Prices in USD applying to new customers in the US and Canada only. For other regions or for existing customers, please contact us or BMC Software.

** "Per CPU" means for each physical processor of each computer monitored with one of these products.

 

Sentry Software High Availability and Backup Monitoring and Analytics for BMC ProactiveNet Performance Management (former OTL License)

In order to use one of the former OTL products, you need to purchase a "Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Backup and High Availability Management" license. The price of this license is based on the number of physical processors composing the monitored systems.

Former OTL licenses remain valid: Sentry Software will assume customer contracts and obligations and will take responsibility for the former OTL existing products, services, and client relationships. Additionally, support will be taken over by Sentry Software Support Team.

Includes user license for:
Veritas Cluster Server KM for PATROL (agent-based)
Veritas File System KM for PATROL (agent-based)
Veritas Volume Manager KM for PATROL (agent-based)
CA ARCserve Backup KM for PATROL (agent-based)
EMC NetWorker KM for PATROL (agent-based)
HP Data Protector KM for PATROL (agent-based)
Symantec Backup Exec KM for PATROL (agent-based)
Symantec NetBackup KM for PATROL (agent-based)
Tivoli Storage Manager KM for PATROL (agent-based)
Tivoli Workload Scheduler KM for PATROL (agent-based)
Contact your dedicated
BMC Sales Representative License price
Maintenance services price

Where to Purchase

From BMC Software

These licenses are BMC Software MarketZone Direct offerings. This means that you can place an order directly from BMC Software under the same conditions as any other BMC product. The BMC Software License Agreement (SLA) will apply to your purchase and support will be provided by BMC Software. The major benefit consists in interacting with only one interface - BMC Software - regarding all your BMC ProactiveNet Performance Management products.

From a BMC Software reseller

Since these licenses are offered under the same conditions as any other BMC Software product, you can contact your regular BMC Software retailer to purchase these licenses and their associated maintenance services. Depending on your purchase conditions with the retailer, the maintenance will be provided by the retailer’s support team or by BMC Software.

Directly from Sentry Software

Upon request, Sentry Software can provide you with license quotations. If you purchase our products directly from us, the Sentry Software License Agreement applies to your purchase and support will then be carried out directly by Sentry Software. To get a quotation, please send an E-mail to sales@sentrysoftware.com and describe the environment in which you wish to deploy the product.

Licensing Structure

Since the introduction of the new BMC ProactiveNet Performance Management (BPPM) solution, the licenses are referred to as follows:

Sentry Software Monitoring and Analytics for BPPM (Base License):
Sentry Software Monitoring and Analytics for BPPM – Hardware Monitoring
Sentry Software Monitoring and Analytics for BPPM – Storage Monitoring
Sentry Software Monitoring and Analytics for BPPM – Monitoring Studio
Sentry Software Monitoring and Analytics for BPPM – Microsoft Applications Monitoring
Sentry Software High Availability and Backup Monitoring and Analytics for BPPM (former OTL License)

The licenses entitle you to use both agent-based and agent-less products for BMC PATROL and BMC Portal.
When looking for information about Sentry Software products from BMC (on www.bmc.com or when asking for a quotation), you will need to refer to the products using their licensing names (as listed above).

FAQ

  • Can I get a trial version of your products?

    You can download, install and use our Monitoring Studio products on test systems for 30 days without purchasing any license. Our products do not require any license key (there is no specific trial version). During the trial period you can ask our support team for technical information or help regarding the installation of the product. At the end of the trial period, you are required to either acquire a license corresponding to the quantity of monitored servers or uninstall the solution. There is no technical mechanism to enforce the end of the trial period but you are bound to the software license agreement terms.

  • What is a perpetual license?

    The perpetual license entitles you to an unlimited right (no expiration date) to use the aforementioned products to monitor your servers. The price of the perpetual license is the total number of physical processors (CPUs) of all monitored computers multiplied by the per-CPU license fee mentioned above. The maintenance services include an access to our support, patches, updates and new versions of the product. The maintenance fee is priced at 20% of the license price per year.

  • What is a term license (Rental)?

    The term license entitles you to use the aforementioned products for a specific length of time (term). When the license expires at the end of the term, you are required either to stop using the product or obtain a new license. The maintenance services are included in the license fee: thus the warranty and additional maintenance fee do not apply. Please contact us, BMC Software, or your retailer for more information about term licenses.

  • What is included in the maintenance services?

    You can purchase our maintenance services in order to have access to our support, patches, updates and new minor and major versions of your licensed products for a limited period (typically 1, 3 or 5 years). To purchase maintenance, please contact BMC Software or your retailer if you purchased licenses from them, or contact Sentry Software if you purchased your licenses directly from us.

  • Do I count cores in "physical CPUs"?

    Physical CPUs correspond to one processor package that you purchase from the processor manufacturer. Dual core and quad core processors from Intel and AMD both count as one single physical processor. 24-core SPARC T1, T2 and T2+ processors do also count as one single processor. Our hardware monitoring solutions report the number of physical CPUs and properly differentiates cores from actual processor packages.