Enabling the Debug Mode

By default, Hardware Sentry sends only the most critical information, warning and error messages to the System Output Window of the PATROL Consoles. Most often, this information is accurate enough to ensure that Hardware Sentry is working properly.

If you encounter an issue and wish to report it to Sentry Software, you will be asked to enable the Debug Mode and provide the debug output to the Sentry Software support team.

To enable the debug mode:

Enabling the Debug Mode

There could be some loss of debug information by the PATROL console, if debug is enabled just as the PATROL Agent is starting as it is not yet connected to the PATROL Agent. In other cases, or when you want to trace the activity of Hardware Sentry during a few minutes, some debug information may be lost by the PATROL Console owing to a full buffer.

In such cases, it may help to send the debug output of Hardware Sentry to a specified file.

The debug file is stored on the computer where the Agent is running.

If you have opted for an unlimited debug file, pay specific attention to the file size. The debug output of Hardware Sentry may be very large if running for several days.