Supported Platforms & Requirements

Requirements for managed systems

The BMC Software PATROL Agent must be installed, and its version should be at least 3.4.11. For Hardware Sentry to collect information from a managed system, it requires specific instrumentation agents or system management tools to be present on the managed system.

Servers

Typical Platform	Operating System	Instrumentation Prerequisites	Technology Used
Cisco UCS B-Series, C-Series	Windows	None	IPMI, WMI
Cisco UCS B-Series, C-Series	Linux	ipmitool	IPMI, command lines
Dell PowerEdge	Windows	Dell OpenManage Server Administrator	SNMP
Dell PowerEdge	Linux	Dell OpenManage Server Administrator	SNMP
Fujitsu-Siemens PRIMERGY	Windows	Fujitsu-Siemens Serverview Fujitsu-Siemens ServerView RAID Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole / Mylex GAM Server (depending on the server, follow Fujitsu-Siemens recommendations)	SNMP
Fujitsu-Siemens PRIMERGY	Linux	Fujitsu-Siemens Serverview Fujitsu-Siemens ServerView RAID Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole / Mylex GAM Server (depending on the server, follow Fujitsu-Siemens recommendations)	SNMP
HP 9000	HP-UX	GSP card	Command lines, Telnet/SSH
HP AlphaServer	Tru64	HP Insight Management Agent	SNMP
HP AlphaServer	OpenVMS	HP Insight Management Agent	SNMP
HP Integrity	Windows	HP Insight Management Agent	SNMP
HP Integrity	Linux	HP Insight Management Agent	SNMP
HP Integrity	HP-UX	MP card	Command lines, Telnet/SSH
HP ProLiant	Windows	HP Insight Management Agent	SNMP or WMI
HP ProLiant	Linux	HP Insight Management Agent	SNMP
HP ProLiant	Solaris	HP Insight Management Agent	SNMP
HP NetServer	Windows	HP TopTools	SNMP, WMI
HP SuperDome (Itanium)	Windows	HP Insight Management Agent	SNMP
HP SuperDome (Itanium)	Linux	HP Insight Management Agent	SNMP
HP SuperDome (Itanium)	HP-UX	MP/GSP card	Command lines, Telnet/SSH
HP SuperDome (PA-RISC)	HP-UX	GSP card	Command lines, Telnet/SSH
IBM pSeries, IBM eServer p5, p6	IBM AIX	None	Command lines
IBM VIO Server	IBM AIX	None	SSH
IBM xSeries, IBM Netfinity	Windows	IBM Director Agent	WMI
IBM xSeries, IBM Netfinity	Linux	IBM Director Agent	WBEM, command lines
NEC Express5800	Windows	NEC ESMPRO Agent	SNMP
NEC Express5800	Linux	NEC ESMPRO Agent	SNMP
Sun Fire (SPARC)	Solaris	None	Command lines
Sun Fire (SPARC T1, T2) – pre-2009 firmware	Solaris	Access to the Sun Advanced Lights-Out Management (ALOM) card over the network	Command lines, SSH to the ALOM card
Sun Fire (SPARC T1, T2) – 2009 and newer firmware	Solaris	None	Command lines
Sun Fire F12K, F15K, F20K, F25K	Solaris	Access to the SMS utilities installed on the System Controller (SC)	SSH to the System Controller
Sun Fire Mx000	Solaris	Access to the eXtended System Control Facility (XSCF)	SSH to the XSCF
Sun Fire (X64)	Solaris	ipmitool, lsiutil	Command lines
Sun Fire (X64)	Linux	ipmitool, lsiutil	Command lines
Sun Fire (X64)	Windows	lsiutil	IPMI (WMI), command lines

Cross-Platform Technology

Technology	Operating System	Instrumentation Prerequisites	Technology Used
Emulex HBA	Windows	None	WMI
Emulex HBA	Linux	hbacmd	Command lines
QLogic HBA	Windows	None	WMI
QLogic HBA	Linux	scli	Command lines
VMware ESX4	VMware ESX4	Access to the CIM server	WBEM
VMware ESXi	VMware ESXi	Access to the CIM server	WBEM

Blade Chassis

Chassis	Instrumentation Prerequisites	Technology Used
Cisco UCS Interconnect Chassis	Cisco UCS Manager on the Cisco UCS Interconnect Switch	XML API (HTTP)
Dell Modular Chassis (blades)	DRAC/MC	Telnet/SSH
Fujitsu-Siemens BX Blade Chassis	Fujitsu-Siemens Management Blade	SNMP
HP c-Class BladeSystem	HP BladeSystem On-Board Administrator	SNMP
HP p-Class BladeSystem	HP Insight Management Agent	SNMP
Hitachi BladeSymphony	Hitachi BladeSymphony Management Module	SNMP
IBM BladeCenter	IBM BladeCenter Management Module	SNMP
Sun Blade Modular Chassis	Access to the Chassis Management Module (CMM)	SNMP

Storage Devices

Typical Platform	Instrumentation Prerequisites	Technology Used
3PAR InServ	None	WBEM
Brocade SAN Switch	SNMP Enabled	SNMP
Cisco SAN Switch*	None	Telnet/SSH
Compellent	Compellent Enterprise Manager	WBEM
Dell EquaLogic PS Series	None	SNMP
EMC Clariion	EMC SMI-S Provider (ECOM)	WBEM
EMC Symmetrix	EMC SMI-S Provider (ECOM)	WBEM
EMC Symmetrix V-Max	None	WBEM
Fujitsu Eternus	ETERNUS SMI-S Agent	WBEM
Hitachi AMS	Hitachi Device Manager	WBEM
Hitachi USP-V	Hitachi Device Manager	WBEM
HP StorageWorks EVA	HP CommandView EVA	Command lines
HP StorageWorks XP	HP CommandView XP (or Hitachi Device Manager)	WBEM
IBM DS 3000, 4000, 5000 Series	IBM DS Storage Manager (SMcli)	Command lines
IBM DS 6000, 8000 Series	IBM DS Storage Manager	WBEM
IBM SVC	IBM SVC CIM Agent	WBEM
IBM Storwize V7000	IBM Storwize V7000 CIM Agent	WBEM
IBM 3584 Tape Library	None	SNMP
IBM XiV	IBM XIV Storage System SMI-S Agent	WBEM
McData SAN Switch	None	SNMP
NetApp	None	SNMP
Quantum Tape Library	None	SNMP
StorageTek LSeries	None	SNMP
StorageTek StreamLine (SL)	None	SNMP

* Cisco network switches are not supported by Hardware Sentry KM for PATROL

Generally server manufacturers furnish instrumentation agents and system tools for free and these are either found on the CD-ROM provided with the server or, on the manufacturer’s web site. Unless mentioned otherwise, the manufacturer’s instrumentation agent must be installed on the monitored server for Hardware Sentry to function properly. For details on how to install the required instrumentation agent on the systems, please refer to the platform-specific guides available on the Hardware Sentry page of the Sentry Software website.

For details on what hardware components are detected on each system, please see the Connectors & Platforms Reference Table in the Reference Guide and click the "Connector Name" applicable to your system/typical platform.

Requirements for console systems

The minimum version supported of the BMC Software PATROL Console is 3.4.11. Other console components (Console Server, PATROL Central, etc.) should be updated with the latest version available at the BMC Software EPD site.