Setting up an SNMP Polling Instance

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Note Monitoring Studio Express is a Performance Manager specifically designed for BMC Portal; consequently, it uses the same common features and procedures of BMC® Portal. Please refer to your BMC Portal guides for basic knowledge on how to use the Portal. This document assumes that the user knows how to use the Portal and therefore explains procedures only related to BMC Performance Manager Express Monitoring Studio, and not on how to add Elements, Element Profiles etc…

To create an instance of the SNMP Polling tool

1.Go to the Configure tab, click on the element on which you wish to use the tool.

Warning If the element was created using Element Profile then add the new application class through the same route.

2.On the Element Properties page, scroll to the Application Class section, click on Add.
3.On the Add Applications page, select Miscellaneous from the drop down category list and click Next.

Note All application classes belonging to the BMC Performance Manager Express Monitoring Studio package are listed under Miscellaneous.

4.On the Available Application Classes page, select Studio - SNMP Polling and select the number of SNMP polling instances you wish to create, click Next. You can create up to 10 instances at this stage, or create just 1 now and add others later.
5.You arrive at the Properties and Credentials page. Enter the information required for setting up the SNMP Polling instance and click Add.

Information required for monitoring

Name

Description/Instructions

Descriptive Label

Label describing the application class/monitoring tool

Collection Interval

Frequency of collection (monitoring/polling). Unit: Minutes (Default 5 minutes)

Hostname

Hostname or IP address of the remote element. (Appears by default)

Port Number

Enter the port number of the SNMP agent.

SNMP Community Name

Enter the SNMP community name. Default: public

Debug Mode

"Yes" enables the debug mode, while "No" disables it. The debug output produced is stored on the RSM server in a file located at:

%RSM_HOME%/RSM(xx)/SEN_MS/sen_ms_debug_snmp_hostName.log.

Do not leave the debug mode enabled for too long as the debug file may grow indefinitely.

6.Enter the information and click Next and you arrive at the Properties and Credentials page asking for the Input properties of the new SNMP polling instance.

Input Properties

Name

Description/Instructions

Descriptive Label

Enter a label to describe this new SNMP polling.

Poll

Select the SNMP action to be performed:

Poll a complete SNMP table or a simple OID
Poll a simple OID

OID/Table Root OID

Enter the OID to be polled. For a table, specify the root OID.

Note: At times, the.0 or .1 needs to be appended to the OID shown by the browser.

Table Column Numbers

Enter the column number of the table to be polled. An SNMP table has several numbered columns and most often only a few are meaningful to a monitoring solution.

Leave the field blank to consider all the columns, or separate the column numbers with a comma. ",".

Example: 1,8,12.

 

7.Either click Next to arrive at the thresholds setting page, or, add a string search or a numeric value extraction for this instance. The string search and numeric value extraction instances can also be set later on this instance.
8.On clicking Next the input properties are displayed grayed-out. This page allows you to verify, edit or delete the newly-created instances and/or add another instance for the same element. If the information is correct, go on to the next step.
9.You are at the Thresholds, Properties and Credentials page. Set/modify thresholds and alert conditions: By default, the Status parameter is enabled to raise an Alarm if the connection fails. You can modify this setting if it does not suit your requirements.
10.Thresholds and alerts can be set for each parameter. Check the Warning and/or Alarm boxes next to the parameters to activate alerts as per your specific requirements. See details of parameters and alert conditions in the Reference Guide.

Note Thresholds can be set or modified at any time by clicking on the element > Configure > ”application class name” > Edit Thresholds, Properties and Credentials.

11.Click Finish. Changes have been Saved message pops up, and an icon appears in the left pane of the window displaying the newly-created database query instance. Under Application classes the new class appears as well.

You have successfully setup an SNMP Polling instance.

Editing or Deleting an instance

To edit or delete the instance, follow the regular procedure as for all Performance Managers on the Portal, or see Editing or Deleting an Instance