Enabling the Debug Mode

By default, BMC Performance Manager Express for NetApp Filers sends only the most critical information, warning and error messages to the Application Collection Status parameter. Most often, this information is accurate enough to ensure that BMC Performance Manager Express for NetApp Filers is functioning properly. If you encounter an issue and wish to report it to customer support, you will be asked to enable the Debug Mode and provide the debug output to the support team.

1.In the Configure tab > click the Element whose debug output you require.

2.Scroll down to Application Classes > click the Application class that you want to enable the debug mode > click Edit.

3.Select Yes from the drop-down Debug Mode list > Save.
By default, BMC Performance Manager Express for NetApp Filers sends its debug output to: %RSM_HOME%/RSMxx/SEN_NetApp/sen_netapp_debug_hostname.log

4.Wait for 15 minutes and then disable the debug mode by selecting No.

5.Send the debug file to the support team.

Pay attention to the file size -the debug output of  BMC Performance Manager Express for NetApp Filers could be very large if enabled for several days.