Creating and Importing an Adapter for a BMC PATROL KM

Creating an Adapter for a BMC PATROL KM

1.Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console is displayed as shown in the following figure:

Accessing the Administration tab in the Administration Console

2.Right-click the Adapters folder and select Import Monitor Type and Add Adapter > BMC PATROL.

Importing Monitor Types and Adding Adapter

3.In the Configuration tab, enter the required information:

Setting the connection parameters

•In the Instance Name field, enter a name for this instance of the Adapter that will perform the integration of the ‘targeted KM’ into BMC ProactiveNet.

•Select the Agent where this instance of the Adapter will be executed

•Enter the Integration Service Agent hostname or IP address

•Enter the Integration Service Agent Port. The default port is 3182.

•Enter the required credential to connect to the Integration Service Agent

4.Click Next to continue

Reviewing the Integration Service configuration

5.Click Next to let the system load the BMC PATROL application classes.

Selecting Application Classes to import

6.Select the application classes to import

Unselecting will delete the application classes that have already been imported during a previous operation. Application classes ready to be deleted are marked with a red x.

7.Click Next to start the import process. The system displays a summary of the application class import, click Next to continue.

8.Select the application classes you wish to auto-synchronize with the Integration Service Agent.

Selecting Application Classes for Auto-sync

9.Click Next to continue

10.Set the Filter details if need.

Setting filter details

11.Click Next to continue.

12.Set the Auto-sync poll scheduling, if needed.

Scheduling Auto-sync polls

13.Click Next to continue. The system displays a summary of your settings, click Finish to confirm. The Adapter has been added to the Adapters folder of the Administration Console.

14.To see the class instances that have been imported by the Adapter, expand the Adapters folder, right-click the Adapter and select Details.

We strongly recommend that you create a specific adapter for each KM you need to integrate into BMC ProactiveNet to enable the update of a single KM independently.