Prerequisites

Integrated as a native module for BMC ProactiveNet Performance Management, SharePoint KM for PATROL is designed to monitor the health and performance of your SharePoint environment.

PATROL Requirements

Prior to install SharePoint KM for PATROL, make sure that the following elements are installed and properly configured:

•PATROL Agent, version 3.4.11 or higher (see BMC PATROL documentation)

•PATROL Console (see BMC PATROL documentation)

SharePoint KM for PATROL must be installed and loaded on the server running the Windows SharePoint Services (as a Web Extension on IIS), and on the PATROL Agent.

User Privileges

Make sure that the user account:

•is part of the local administrators group on the machine where Windows SharePoint Services is installed.

•is either a farm administrator or has full control access to all SharePoint Web applications (including SharePoint central administration site). Granting the account a full control access policy on each Web application is the easiest way to access all data.

•has been granted read/write permissions on SharePoint databases.

•has been granted the right Log on as a batch job on the machine where Windows SharePoint Services is installed. To grant this right, you can either add the account to the IIS_WPG group or follow these steps:

1.click Start, point to Control Panel, double-click Administrative Tools

2.Double-click Local Security Policy

3.Expand the Local Policies folder and click User Rights Assignments

4.In the console pane, right-click Log on as a batch job and click Properties

5.Add user or group and click OK.