Un-installation Procedure

Uninstalling SharePoint KM

Uninstalling SharePoint KM for PATROL is an automated process managed by a wizard. The wizard goes through the necessary steps to remove SharePoint KM for PATROL and all files associated with it. You are simply prompt for the product's folder location and the product/components to uninstall.

To uninstall SharePoint KM for PATROL

1. Locate the Uninstall folder under the BMC products directory (typically under C:\Program Files\BMC Software, or /opt/bmc):

▪	On Windows systems, launch uninstall.exe

▪	On UNIX, launch uninstall.sh

UNINS_Welcome

Un-installation Wizard — Welcome Step

2.	Specify the BMC Software products folder. See the BMC Software documentation for more information about the BMC Software products folder.

UNINS_Directory

Un-installation Wizard — Specifying folder

3.	To uninstall the KM, select SharePoint KM for PATROL.

UNINS_Components

Un-installation Wizard — Selecting Products and Components Directory

4.	Click Start Uninstall to run the un-installation program.

UNINS_Review_Selection

Un-installation Wizard — Reviewing Selected Products & components and start uninstalling

5.	A page displays the list of products/components processed and the percentage of completion. Click Next to continue.

UNINS_Status

Un-installation Wizard — Status

6.	A page displaying SUCCESS indicates that SharePoint KM for PATROL is now uninstalled.

UNINS_Success

Un-installation Wizard — Uninstall Results