Enabling the Debug Mode

By default, Monitoring Studio sends only the most critical information, such as warning and error messages to the System Output Window of the PATROL Consoles. Most often, this information is accurate enough to ensure that Monitoring Studio is properly working.

If you encounter an issue, and want to report it to Sentry Software, you will be asked to enable the Debug Mode and provide the debug output to the Sentry Software support team.

TRS_EnablingDebug

Enabling Debug Mode

To enable the debug mode:

1.	Right-click the main Monitoring Studio icon

2.	Select KM commands> Options > Debug...

3.	The panel show above pops-up. Check the Enable debug box.

By default, Monitoring Studio will send its debug output to the System Output Window of the PATROL Consoles.

When debugging the discovery process of Monitoring Studio at the starting time of the Agent, some debugging information may be lost by the PATROL Console, which is not yet connected to the PATROL Agent.

In some other cases, such as when you want to trace the activity of Monitoring Studio for a few minutes, some debugging information may also be lost by the PATROL Console because its buffer is full. In these cases, it can be useful to send the debug output of Monitoring Studio to a specified file.

The debug file is stored on the computer where the Agent is running.

Pay attention to the file size! The debug output of Monitoring Studio may make the file very large after running for several days. Do not forget to turn off the debug mode once the necessary information is collected.