Integrating with BMC Portal

Since v8.5.00, an additional component called BMC-PM-PATROL-Monitoring-Studio-8.5.xx.par.zip is released with the KM. This is an integration component for the BMC Portal environment in the form of a PAR file. It enables visualizing, on the Portal, the parameter data of objects monitored by the KM.

The details on this integration component are stated in the document Monitoring Studio KM 8.5.xx Portal Integration available on the Monitoring Studio product page of the Sentry Software website. The integration component provided with this release is the same as the one provided with v8.5.00, and is valid on versions: v8.5.00, v8.5.01and v8.5.02.

BMC Performance Manager Integration with Monitoring Studio KM for PATROL mines data from the PATROL Agent for integration into the BMC Performance Manager Portal, so that you can use the Portal to monitor your infrastructure from within a single console using PATROL parameter data.

Using the Host Name or IP Address option in the BMC Portal to specify one or more managed systems as monitored elements, you can select the parameter threshold values that can be used by the integration component. After you perform the initial import of threshold values into the Portal, you can update the threshold settings from within the Portal and not impact the values set in the BMC Performance Manager Consoles, PATROL Configuration Manager, or PATROL KM for Event Management.

During the data process, the Portal matches the application classes and parameters in its BMC Performance Manager Integration with PATROL component with those in the KM on the agent, and it obtains only the data for which it identifies a match.

The application classes and parameters in the integrated component for the Portal are exactly the same as those in the KM for PATROL. Please refer to the Reference section of this online help for details on the same.

The following general issues impact each BMC Performance Manager Integration component:

•	The Portal is unable to dynamically remove application instances that are no longer active. To remove an inactive instance, remove the infrastructure element and add it back to the Portal. However, in Portal v2.4, removing an instance is possible by clicking on the instance > Configure > Delete

•	The Portal does not dynamically activate or inactivate parameters based on the environment.

•	Parameter data with values larger than 7 digits may be represented in the Portal in scientific notation

•	It is not possible to have border thresholds in the Portal as opposed to in the KM. The Portal will translate border thresholds from the KM into its own system of "greater than"/"lesser than".

How to obtain BMC Performance Manager Integration with Monitoring Studio KM for PATROL

Place the BMC-PM-PATROL-Monitoring-Studio-8.5.x.par file that you downloaded from the EPD page in a known location on your file system. To install BMC Performance Manager Integration with Monitoring Studio KM for PATROL:

1.	Log on to the Portal with administrator credentials, and select the Portal tab.

2.	Under Tasks in the navigation pane, select Performance Managers. Click the Import tab.

3.	Click Browse to open a file selection dialog box, and select the PAR file. Click Upload.

4.	The portal uploads the PAR file to the application server. On the PAR Files page, the PAR file name and Performance Manager properties appear as Published under PAR Files Currently Loaded.

5.	Add Elements and then add the application class to them or add this application class to existing elements, just as you would do for any PM on the Portal.

6.	Once the application class has been added to the Elements: Click on Configure > Elements > Refresh PATROL Integration to collect the threshold values from the PATROL Agent and reflect them in the Portal.

If threshold values are modified in the PATROL Agent, you need to manually update them in the Portal, by clicking on Configure > Elements > Refresh PATROL Integration.

However, please note that although you are able to change the threshold values in the Portal – these will not in any way impact the values set in the PATROL Agent. Also, clicking the Refresh PATROL Integration will always update the values in the Portal to reflect those in the PATROL Agent.

BMC Software provides the same support for BMC Performance Manager Integration with Monitoring Studio KM for PATROL as it does for the corresponding BMC Performance Manager Monitoring Studio KM for PATROL.

For more information about the latest Support policies and guidelines, see the Customer Support page of the BMC Software website at http://www.bmc.com/support_home.

To view the latest BMC Software books and release notes, visit the Customer Support Web page at http://www.bmc.com/support_home or visit the BMC Performance Manager Monitoring Studio page on the Sentry Software website, from where you can download updates as well as all the support documents in PDF format and refer to the online version of the support documents available in the online technical library.