Windows Service Monitoring

The aim of this tool is to consolidate the monitoring of the Windows services needed by your application under a single icon. This function is only available for agents running on Windows systems.

To create a new windows service monitoring, right-click the application icon in the PATROL Console and select KM Commands > New > Windows Service Monitoring...

Monitoring Studio allows you to select a service from a list or to enter a service name manually. Select one of the two available options:

•	Select a service from the existing list of services: To display a list of services currently installed services from which you can select the service you wish to monitor

•	Enter manually the short name of a service: To enter manually the short name of a Windows service that is not currently installed on the managed system.

To edit an existing Windows service monitoring, right-click the Windows service icon in the PATROL Console and select KM Commands > Edit.

If you have selected the Select a service from the existing list of service option at the previous step, Monitoring Studio builds and displays a list of services currently installed on the server. Select the Windows Service you wish to monitor and click Next.

If you have selected the Enter manually the short name of a service option at the previous step, Monitoring Studio lets you type the service name. Make sure to use the Service Short Name which is one of the two names that can identify a service and which is how the service configuration is stored in the registry.

•	Object display name: Label displayed in the PATROL Console for this Windows Services monitoring.

What thresholds do you want to set for the newly created instance? A drop-down list allows you to select the mode of setting alert thresholds:

•	Use default thresholds: Uses the default thresholds set by Monitoring Studio

•	Set custom thresholds: Allows you to customize the thresholds for all parameters of the instance

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Use default thresholds and customize them: Sets the default Monitoring Studio thresholds on certain parameters (see list of parameters with default thresholds) and then allows you to customize any/all of them. This is mainly intended to help save time if you wish to customize the thresholds of just one of many parameters for the instance, and leave the default settings for the others.

If you select Use default thresholds and customize them; on clicking Finish, the Set Thresholds panel will appear, and certain parameters for the instance may appear with an asterisk symbol - indicating that they already have thresholds. You can then customize (any/all) the thresholds of the parameters as per your specific needs.

•	Do not set any thresholds for now: No thresholds will be set on any parameter of the instance, and as a result no alerts will be triggered. Monitoring Studio will poll the object and return the output of the polling, but will not raise any alerts until you set thresholds.

Thresholds can be set or modified at anytime by right-clicking on the instance > KM commands > Set Thresholds.