Knowledge Base

Monitoring Remote Windows Hosts Without Credentials

KB1286 - Mar 20, 2022

Type: Best practice

Description: How to monitor remote Windows hosts without credentials by using the PATROL Agent as a network service.

Additional Keywords: PATROL, Network Service, Remote monitoring

Related Topics

Introduction

This article explains how to monitor remote Windows hosts without credentials by using the PATROL Agent as a network service.

Procedure

  1. Open the Computer Management program on the server from where the PATROL Agent is running:

    Computer Management Properties

  2. Right-click Power Users Group, select Add to Group and then click Add.

  3. Change the location to your localhost.

    User Selection

  4. Search for the NETWORK SERVICE account and click OK.

    Power User Properties

  5. Launch the services.msc

  6. Right-click on the PatrolAgent service and select Properties.

    Services Properties

  7. In the Log On tab, click Browse…, then search for the Network Service account. Clear the password if you do not want to specify one.

    PATROL Agent Properties

After a restart, the BMC PATROL Agent will run as a Network Service. You can then add remote Windows hosts without providing System Credentials.