Knowledge Base

Instances are Missing Even Though Connectors Are Properly Loaded

Description

Although the connectors are loaded, not all instances are created.

Symptoms

Error message in the SOW/debug:
"The error was: Invalid username/password for local host. Please check credentials settings for local host."

Solution

The credentials have been changed, resulting in the '/AgentSetup/defaultAccount' variable to be set with the wrong password.

Reset the '/AgentSetup/defaultAccount' variable to the correct username and password through xpconfig, pconfig, wpconfig or PCM.

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