Prerequisites

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Prior to install TrueSight Operations Management - EMC Storage Monitoring, make sure that the following elements are installed and properly configured:

PATROL Agent, version 3.9 or higher (see BMC PATROL documentation)
PATROL Console (see BMC PATROL documentation)
For EMC Celerra: Embedded SMI-S Provider
For EMC CLARiiON, VNX and Symmetrix VMAX (VMAX 10K/40K): EMC SMI-S Provider v4.6
For EMC VMAX3 (VMAX 100K/400K): EMC SMI-S Provider v8.0.3

TrueSight Operations Management - EMC Storage Monitoring relies on OEM SMI-S Providers to collect hardware and performance metrics about your EMC storage systems and bring them into your TrueSight Operations Management Console. In order to fully take advantage of all the capabilities offered by the monitoring solution, make sure to perform the following procedures:

Installing EMC SMI-S Provider
Enabling Celerra SMI-S Provider

Additionally, to properly monitor the performance on EMC CLARiiON and VNX storage systems, you will need to enable the statistics.

Finally, Java Runtime Environment version 1.8.00 or higher is required in some cases for the solution to operate properly.
A package with a suitable Java Runtime Environment, designed for use with the BMC Software Installation Utility, is made available to download on the Sentry Software Web site.