Automatic EventCount Reset

EventCount parameters (Alarms and Warnings) keep increasing as new events are saved in the Event Log. When no events occurs, the EventCount parameter remains at zero. When one event occurs, the EventCount parameter is increased to 1 (one), and retains this value until it is acknowledged by an operator. When another event occurs, the EventCount parameter is automatically increased to 2 (two), and again, it retains this value until it is acknowledged by an operator.

To reset the EventCount parameters for a specific event log, an operator must manually activate the Automatic EventCount Reset command via the console menu (right-click the Event Log icon> KM Commands > KM Settings > Acknowledge All and Reset).This mechanism makes sure that an operator or an administrator is aware of the encountered event.

However, since the manual acknowledgment of each error can rapidly become time consuming, Microsoft Search KM can be configured to automatically acknowledge an alert/warning on the EventCount parameter and reset it to zero after a specified period of time.

To set the automatic EventCount parameters, right-click the Microsoft Search KM icon > KM Commands > KM Settings > Automatic EventCount Reset:

Automatic ErrorCount Reset

Select the period of time after which you want the KM to automatically reset the EventCount parameters and click OK.