Uninstalling Microsoft Search KM for PATROL

Uninstalling Microsoft Search KM for PATROL is an automated process managed by a wizard. The wizard goes through the necessary steps to remove Microsoft Search KM for PATROL and all files associated with it. You are simply prompt for the product's folder location and the product/components to uninstall.

1.Locate the Uninstall folder under the BMC products directory (typically under C:\Program Files\BMC Software, or /opt/bmc):

▪On Windows systems, launch uninstall.exe

▪On UNIX, launch uninstall.sh

Unistall_Welcome

Un-install Wizard — Welcome Step

Ensure that the uninstall program is up-to-date. You may need to use the installation program from a fresh Installation Utility package.

2.Specify the BMC Software products folder. See the BMC Software documentation for more information about the BMC Software products folder.

Unistall_Directory

Un-install Wizard — Specifying folder

3.	To uninstall the KM, select Microsoft Search KM for PATROL.

Uninstall_Product

Un-install Wizard — Selecting Products and Components Directory

4.	Review your selection and click Start Uninstall.

Install_Review_Selection

Un-install Wizard — Reviewing Selected Products & components and start uninstalling

5.	A page displays the list of products/components processed and the percentage of completion. Click Next to continue.

Uninstall_Complete

Un-install Wizard — Status

6.	A page displaying SUCCESS indicates that Microsoft Search KM for PATROL is now uninstalled. Click Finish to quit the wizard.

Install_Success

Un-install Wizard — Uninstall Results