Monitoring Studio fails to authenticate on my Web server

Some authentication schemes are really complex and will not be supported by Monitoring Studio. The only authentication system supported is the Windows authentication on Microsoft IIS Web server.

The PATROL Agent default account must have been given specific access rights and must be allowed to log on to this Web site.

HTML-based authentication (non-HTTP authentication) may be supported in some cases but such systems often require advanced browser features that are not implemented in Monitoring Studio.