Type
  • Best Practice
Description
  • This article provides general information about the EMC SMI-S provider and detailed instructions to configure Hardware Sentry and the EMC Disk Arrays KM to properly monitor EMC Symmetrix disk arrays.
Additional Keywords
  • ECOM, EMC, EMC Solutions Enabler, SMI-S, Symmetrix

Related Topics

Knowledge Base

Monitoring EMC Symmetrix Disk Arrays with Sentry's Solutions

KB1052 - Nov 09, 2010 - Last reviewed on Jun 07, 2019

Objective

The monitoring of the EMC Symmetrix disk array relies on the SMI-S agent for both hardware and performance monitoring. In general the Symmetrix arrays come along with an embedded service processor in which the SMI-S agent is installed by default. However, the SMI-S Provider can also be installed on a different server which is physically connected to the Symmetrix arrays through an HBA.

Recommendations and Requirements

Sentry Software strongly recommends using the management console (service processor) for monitoring purpose. This method is much faster and reliable when compared to the utilization of a different server as SMI-S proxy. The management console is generally a Windows workstation in which the SMI-S Provider is pre-installed. When this console is used for monitoring the Symmetrix array, it does not need to be added manually to the SMI-S provider as it is automatically detected. You can use the default account credentials or have a separate admin account created for monitoring purposes. Please refer to the “Adding a user” section for details.

The Symmetrix-specific requirements are:

  • Enginuity operating environment: Version 5876 or higher
  • EMC Solutions Enabler V9.0.00 or later

Sentry Software recommends using the latest available version of the EMC Solutions Enabler. If you want to use older versions, first check the Dell EMC SMI-S Provider compatibility matrix for support life cycle and compatibility.

Setting-up the SMI-S Provider on a Server

Installing EMC SMI-S Provider Version 9.0 and later

The SMI-S Provider kit includes the supported version of Solutions Enabler and can be downloaded from Dell EMC online support Website (Registration required). EMC SMI-S Provider can be installed on Windows or Linux.

The server on which you install the SMI-S Provider should be physically connected to the Symmetrix disk array via an HBA.

Installing EMC SMI-S Provider on Windows

  1. Download the installation package:
    • Open a browser and visit the [Dell EMC online support ](https://support.EMC.com.
    • Download the installation package for your platform and extract the content to a temporary directory.
    • Save all files and exit all Windows applications.
  2. Run the following command to change directory to the location of the Solutions Enabler kit by entering the following:

     cd \tmp_directory
    
  3. Run the se9000-WINDOWS-x64.exe file.

  4. Follow the step-by-step instructions provided by the installation wizard.
  5. Click Finish to complete the setup.

Check if the provider service ‘ECOM’ is running.

Installing EMC SMI-S Provider on Linux

  1. Download the installation package:

    • Log onto the host system as root.
    • Open a browser and visit the Dell EMC online support website.
    • Download the installation package for your platform and extract the content to a temporary directory.
  2. Change the directory to the location of the EMC SMI-S Provider kit and run the install script by using the following command:

    cd /‹location of extracted files or CD›/UNIX
    se9000_install.sh -install
    
  3. For each prompt, provide the required information.

  4. Run the following command to check the installation:

     ./se9000_install.sh -check
    

Adding User to the EMC Solutions Enabler

Authentication is required to query the EMC CIM Server. An initial setup is required on the EMC CIM Server to create a CIM user. s To add a new user:

  1. Go to the URL https://‹_ipaddress_›:5989/ecomconfig
  2. Log in. The default username and password to access the EMC Solutions Enabler with the SMI-S Web interface or SMI-S proxy is:
    1. Username: admin
    2. Password: #1Password
  3. Click Add User and create a user with the role Administrator. This newly created username can now be used to access the Array Provider.
This interface will also allow you to change the default admin password (recommended).

Configuring Hardware Sentry KM to Monitor EMC Symmetrix Disk Arrays

To monitor EMC Disk Arrays with Hardware Sentry using WBEM:

  1. Log in to TrueSight Presentation Server.
  2. Create a new policy:

    • Specify the general properties and agent selection criteria.
    • Add a monitoring configuration.
    • Select the Hardware Monitoring Solution.

      Creating a policy to monitor EMC Disk Arrays with Hardware Sentry

  3. In the Hardware Configuration section, click Add:

    Providing the EMC Disk Arrays Information

    • Indicate the name of the device you wish to monitor. In our example, we will indicate the hostname of the server on which the EMC SMI-S provider is installed (pc-emc).
    • Enter the IP address of the device. If no IP address is provided, the device name previously specified will be used.
    • Select Storage (Array, Switch, Library) as Device Type.
  4. Specify the Protocol/Connection Information:

    Specifying the WBEM protocol to be used to collect the EMC Disk Arrays hardware health

    • Enable WBEM
    • Enter the Username and Password to use to establish the connection with the device using the WBEM protocol. In our example, we will indicate the WBEM credentials to access the CIM server running on the SMI-S installed server.
    • Specify the port number. By default, port 5989 is used for encrypted connections and 5988 for non-encrypted connections.
    • For encrypted connections, check the Encryption option.
  5. In the Device Advanced Settings section:

    Selecting the EMC Disk Array Connector

    • Select Use Specified Connectors.
    • In the Connector File Names field, enter MS_HW_EMCDiskArray.hdf.
  6. Click OK.
  7. Click Save. After a few minutes, your device will be displayed in TrueSight:

    Monitoring EMC Disk Arrays with the MS_HW_EMCDiskArray.hdf connector

Adding an EMC SMI-S Provider Connection in EMC Disk Array KM for Both Hardware and Performance Monitoring

To add a connection to an EMC SMI-S Provider:

  1. Log in to TrueSight Presentation Server.
  2. Create a new policy:

    • Specify the general properties and Agent selection criteria.

      Specifying the general properties and Agent selection criteria

    • Add a monitoring configuration.

    • Select the EMC Storage Monitoring Solution.

      Selecting the EMC Storage Monitoring Solution

  3. In the EMC Storage Configuration section, click Add to provide the credentials to connect to the SMI-S Provider.

    Configuring the connection to the EMC SMI-S Provider

  4. Click OK.

  5. Click Save. After a few minutes, your device will be displayed in TrueSight.