Knowledge Base

Monitoring Hitachi Disk Arrays

KB1181 - May 11, 2016 - Last reviewed on Apr 28, 2021

Type: Best Practice

Description: How to monitor Hitachi AMS, HNAS, HUS, HUS-VM, USP, VSP, and G Series with Hitachi Disk Arrays KM, Hardware Sentry KM, and Storage Analyzer KM.

Additional Keywords: Hitachi, Hitachi VSP Gxxxx Series, Hitachi AMS, Hitachi HUS, Hitachi HUS VM, Hitachi USP-V/USP-VM, Hitachi HNAS, HP P9000, embedded SMI-S provider, statistics, G Series, storage

Related Topics

Introduction

Hitachi disk arrays can be monitored with Hitachi Disk Arrays KM for PATROL and/or Hardware Sentry KM for PATROL, and Storage Analyzer KM. While the Hitachi Disk Arrays KM and the Storage Analyzer KM provide performance and capacity metrics, Hardware Sentry monitors the hardware health of the disk arrays.

The following Hitachi disk arrays can be monitored with Hitachi Disk Arrays KM for PATROL, Hardware Sentry KM for PATROL, and the Storage Analyzer KM:

Hitachi Platforms Hitachi Disk Arrays KM Hardware Sentry KM Storage Analyzer KM
Hitachi Adaptable Modular Storage 2000 family (AMS)
Hitachi Unified Storage (HUS, HUS VM)
Hitachi Universal Storage Platform (USP-V/USP-VM)
HP P9000
Hitachi Universal Storage Platform (USP)
Hitachi Virtual Storage Platform
Hitachi Gxxxx series
Hitachi HNAS

This article explains how to configure these KMs to monitor your Hitachi disk arrays.

Pre-requisites

The prerequisites will differ depending on the platform to be monitored.

For Hitachi AMS, HUS, USP, VSP, and HP P9000

Hitachi Disk Arrays KM for PATROL leverages the Hitachi Device Manager to collect capacity and performance metrics about the Hitachi AMS, HUS, HUS-VM, USP, VSP, and HP P9000 platforms.

To monitor these platforms, you will have to:

For Hitachi HUS-VM, and VSP Gxxxx Series

Hitachi HUS-VM and VSP Gxxxx Series come with an embedded SMI-S provider that can be leveraged by the Sentry's KMs. To monitor these series, you need to:

  1. Start the embedded SMI-S provider
  2. Create a user with a “storage administrator View-only” role
  3. Enable Statistics.

Starting the Embedded SMI-S Provider

To start the embedded SMI-S Provider:

  1. Click Start > All Programs > Hitachi Device Manager - Storage Navigator > StorageDeviceList
  2. Click Start Service

    Starting the Embedded SMI-S Provider

  3. Run the netstat -ano|findstr 5989 command to verify that a process is actually listening on port 5989.

    Process listening on port 5989

Creating a User with the “storage administrator View-only” Role

To create a user with the “storage administrator View-only” role:

  1. Log on to the Hitachi Device Manager - Storage Navigator console
  2. In the left pane, click Administration > Storage Administrator (View Only) User Group
  3. In the right pane, select the Users tab and click Create User

    Creating a user with storage administrator view only role

  4. Enter the required information and click Finish.

Enabling Statistics

Statistics need to be enabled to allow Hitachi Disk Arrays KM for PATROL to collect hardware and performance metrics. The procedure is as follows:

  1. Log on to the Hitachi Storage Navigator Modular console with the administrator’s account.
  2. In the left pane, click Analytics > Performance Monitor
  3. Click Edit Monitoring Switch
  4. In the Edit Monitoring Switch window, select Enable and click Finish.

    Enabling Statistics

Testing the Connection to the Hitachi Device Manager or the Embedded SMI-S Provider

Before configuring Sentry's KMs, it is important to test the connection to the Hitachi Device Manager/SMI-S provider with the Sentry’s troubleshooting tool and therefore validate your Hitachi Device Manager/SMI-S provider configuration. Please refer to the Troubleshooting Connectivity Issues article to know how to use this specific tool.

Using Hardware Sentry

Hardware Sentry can either be configured in Monitoring Studio X or in TrueSight Presentation Server.

Configuring Hardware Sentry in Monitoring Studio X

To configure the monitoring of your Hitachi disk arrays in Monitoring Studio X:

  1. Make sure Hardware Sentry v10.2.00 or higher and Monitoring Studio X are installed on the same machine
  2. Log in to the Monitoring Studio X Web interface

    Accessing the Monitoring Studio X Web Interface

  3. Go to KMs > Hardware Sentry

    Configuring Hardware Sentry in Monitoring Studio X

  4. Click Monitored Systems... > New System...

    List of Systems Monitored by Hardware Sentry

  5. Enter the hostname or IP address of the Hitachi disk array to be monitored

    Configuring the monitoring of Hitachi disk arrays

  6. Refer to the table below to know which protocol should be used to monitor your platform:

Hitachi Platform Technology/Protocol Connector File Name
Hitachi AMS, HUS System Commands (Linux) MS_HW_HitachiSNM2CLILinux.hdf, (Windows) MS_HW_HitachiSNM2CLINT.hdf
Hitachi AMS, HUS, USP, VSP WBEM MS_HW_HitachiDiskArray.hdf
Hitachi HNAS SNMP MS_HW_HitachiHNAS.hdf
Hitachi USP, VSP SNMP MS_HW_HitachiVSPSNMP.hdf
Hitachi VSP G Series, Hitachi HUS-VM WBEM MS_HW_HitachiVSPDiskArray.hdf
  1. In the System Properties section, select Storage (Array, Switch, Library)

    Selecting Storage (Array, Switch, Library) as the Device Type

  2. In the Protocols section, enable:

    • SSH to monitor Hitachi AMS and HUS
    • WBEM to monitor Hitachi AMS, HUS, USP, VSP or Hitachi VSP G Series, and Hitachi HUS-VM
    • SNMP to monitor Hitachi HNAS or Hitachi USP, and VSP

    Enabling WBEM to monitor Hitachi AMS, HUS, USP, VSP, Hitachi VSP G Series, and Hitachi HUS-VM

  3. Scroll-down to the Connectors section and select Automatic

    Selecting the automatic connector detection

  4. Click Create.

  5. Click Console to check the hardware health status of your Hitachi disk array:

    Monitoring Hitachi VSP in Monitoring Studio X

Configuring Hardware Sentry in TrueSight Presentation Server

To monitor your Hitachi disk arrays using Hardware Sentry:

  1. Log in to TrueSight Presentation Server
  2. Create a new policy:

    • Specify the general properties and agent selection criteria.
    • Add a monitoring configuration
    • Select the Hardware Monitoring Solution
  3. In the Hardware Configuration section, click Add:

    • Indicate the name of the device you wish to monitor.
    • Enter the IP address of the device. If no IP address is provided, the device name previously specified will be used.
    • Select Storage (Array, Switch, Library) as Device Type.

      Entering the device information

  4. Refer to the table below to know which protocol should be used to monitor your platform:

Hitachi Platform Technology/Protocol Connector File Name
Hitachi AMS, HUS System Commands (Linux) MS_HW_HitachiSNM2CLILinux.hdf, (Windows) MS_HW_HitachiSNM2CLINT.hdf
Hitachi AMS, HUS, USP, VSP WBEM MS_HW_HitachiDiskArray.hdf
Hitachi HNAS SNMP MS_HW_HitachiHNAS.hdf
Hitachi USP, VSP SNMP MS_HW_HitachiVSPSNMP.hdf
Hitachi VSP G Series, Hitachi HUS-VM WBEM MS_HW_HitachiVSPDiskArray.hdf
  1. Configure the Protocol/Connection Information section, i.e.:

    • SSH to monitor Hitachi AMS and HUS
    • WBEM to monitor Hitachi AMS, HUS, USP, VSP or Hitachi VSP G Series, and Hitachi HUS-VM
    • SNMP to monitor Hitachi HNAS or Hitachi USP, and VSP

      Entering the protocol/connection information

  2. In the Device Advanced Settings section:

    • Select Use Specified Connectors
    • Specify the Connector File Name(s):

      • MS_HW_HitachiSNM2CLILinux.hdf or MS_HW_HitachiSNM2CLINT.hdf to monitor Hitachi AMS and HUS

        Specifying the Connector File Name to monitor Hitachi AMS and HUS

      • MS_HW_HitachiDiskArray.hdf to monitor Hitachi AMS, HUS, USP, and VSP

        Specifying the Connector File Name to monitor Hitachi AMS, HUS, USP, and VSP

      • MS_HW_HitachiHNAS.hdf to monitor Hitachi HNAS

        Specifying the Connector File Name to monitor Hitachi HNAS

      • MS_HW_HitachiVSPSNMP.hdf to monitor Hitachi USP and VSP

        Specifying the Connector File Name to monitor Hitachi USP and VSP

      • MS_HW_HitachiVSPDiskArray.hdf to monitor Hitachi VSP G Series and Hitachi HUS-VM.

        Specifying the Connector File Name to monitor Hitachi VSP G Series and Hitachi HUS-VM

  3. Click OK.

  4. Resume the procedure to configure the monitoring of your other Hitachi Disk Arrays.
  5. Click Save. After a few minutes, your devices will be displayed in TrueSight:

    Monitoring Hitachi AMS and HUS Using SSH

    Monitoring Hitachi AMS, HUS, USP, and VSP using WBEM

    Monitoring Hitachi HNAS Using SNMP

    Monitoring Hitachi USP and VSP Using SNMP

    Monitoring Hitachi VSP G Series Using WBEM

Using the Hitachi Disk Arrays KM for PATROL

To configure the monitoring of your Hitachi systems with the Hitachi Disk Arrays KM for PATROL:

  1. Create a connection to the embedded SMI-S provider/Hitachi Device Manager:

    • Log in to TrueSight Presentation Server.
    • Create a new policy.
    • Specify the general properties and agent selection criteria.
    • Add a monitoring configuration.
    • Select the Hitachi Storage Monitoring Solution.

      Selecting the Hitachi Storage Monitoring Solution

    • In the Hitachi Storage Configuration section, click Add to provide the credentials to connect to the embedded SMI-S provider or to the Hitachi Device Manager.

      Creating a connection to the embedded SMI-S provider

  2. Click OK.

  3. Resume the procedure to configure the monitoring of your other Hitachi Disk Arrays.
  4. Click Save. After a few minutes, your devices will be displayed in TrueSight:

    Monitoring Hitachi VSP Series with Hitachi Disk Arrays KM

Using the Storage Analyzer KM

To monitor Hitachi G-Series with the Storage Analyzer KM:

  1. Make sure the Storage Analyzer KM and Monitoring Studio X are installed on the same machine
  2. Log in to the Monitoring Studio X Web interface

    Accessing the Monitoring Studio X Web Interface

  3. Go to KMs > Storage Analyzer

    Configuring Storage Analyzer in Monitoring Studio X

  4. Click Monitored Endpoints... > New Endpoint...

  5. Identify the Hitachi G-Series to be monitored:

    • Enter the hostname or IP address of your Hitachi Configuration Manager REST API server
    • Select the Hitachi G-Series (REST) Storage Intelligence Adapter

    Monitoring Hitachi G-Series with the Storage Analyzer kM

    • Provide the information required to connect to the storage system

      Specifying the connections settings

    • Click Create.

  6. Click Console to access the performance and capacity metrics of your storage system

    Viewing the performance and capacity metrics of Hitachi G-Series storage systems