Type
  • Problem
Description
  • This article describes the procedure to follow if Hardware Sentry KM for PATROL or BPM Express for Hardware do not properly discover and monitor non-physical network adapters (sppp0, clprivnet, etc.) on Sun Solaris systems.
Additional Keywords
  • Sun Solaris

Related Topic

Knowledge Base

Hardware Monitoring: Non-physical Network Cards Displayed on Sun Solaris Systems

KB1003 - Sep 09, 2009

Description

On Sun Solaris systems (all models), Hardware Sentry KM and BMC Performance Manager Express for Hardware incorrectly discover and monitor non-physical network adapters (sppp0, clprivnet, aggr0, dman, jnet, lpfc). These network devices do not correspond to any actual physical network interface and must not be displayed as such in the console.

Symptoms

In the PATROL Console, under the "Network Cards" folder, Hardware Sentry KM will display icons named sppp0 (or clprivnet, etc.) in addition to the actual physical adapters.

In BMC Portal, BMC Performance Manager Express for Hardware will display icons named sppp0 (or clprivnet, etc.) in addition to the actual physical adapters.

No error message is displayed.

Solution

  • Patch P1088 fixes the problem in Hardware Sentry KM version 1.6.00. It is recommended that users of earlier versions to upgrade to version 1.6.00 and apply this patch.
  • Patch P1089 fixes the problem in BMC Performance Manager Express for Hardware version 2.7.00. It is recommended that users of version 2.6.00 upgrade to the version 2.7.00 and apply this patch.