Type
  • Problem
Description
  • When monitoring SUN servers with BMC Performance Manager Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.
Additional Keywords
  • BMC Performance Manager Express for Hardware, BPM, BPM Express for Hardware, Sun

Related Topics

Knowledge Base

Hardware Monitoring: Abnormally High CPU consumption on SUN platforms

KB1021 - Oct 22, 2009

Description

When monitoring SUN servers with BMC Performance Manager Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.

Symptoms

The operator should notice an increase of 10-15% in CPU usage on all SUN platforms.

Solution

Versions 2.7.03 and 2.7.04 should be upgraded to 2.7.05 which fixes this issue.  Versions 2.7.03 and 2.7.04 should not be installed and has been removed from the download section of our website.