Type
  • Problem
Description
  • This article explains why remote monitoring from a Windows 2008 server with UAC turned on fails.
Additional Keywords
  • Hardware Sentry KM for PATROL, Windows 2008 Servers

Related Topics

Knowledge Base

Unable to Perform Remote Monitoring from Windows 2008 Servers with UAC Turned on

KB1036 - Jul 23, 2010

Description

Remote monitoring from a Windows 2008 server with UAC turned on fails due to the Patrol Agent being unable to execute cmd correctly.

Symptoms

All SSH, Telnet and WBEM based connectors will fail. Either the detection criteria will fail (Actual Results will be blank) or no components will be discovered.

Solution

Upgrade to Hardware Sentry KM for PATROL 1.6.01 or above. These versions of Hardware Sentry KM for PATROL no longer use the cmd command to run Java commands.