Type
  • Troubleshooting
Description
  • This article explains the procedure to follow to upgrade Java to version 1.8.0_45 using the BMC Common Installer.
Additional Keywords
  • Java

Related Topics

Knowledge Base

Fail to Upgrade to Java v1.8.0_45

KB1191 - Dec 27, 2016

Problem

Even though the BMC Common Installer indicates that Java has been successfully upgraded to version 1.8.0_45, the java files are not replaced in PATROL_HOME/jre64/bin; which prevents some Sentry Software’s KMs to operate properly.

Solution

To prevent this situation, Sentry Software recommends uninstalling any previous version of Java installed on the managed system before installing Java v1.8.0_45.