Installing Monitoring Studio

Installing Monitoring Studio on your BMC environment can be performed by using the BMC Utility Package or by importing the monitoring solution into TrueSight. In both cases, you need to:

  • make sure that Java 1.8.00 or higher and a Java Runtime Environment (JRE) are installed on the same system that runs the PATROL Agent. You can download the Java Runtime Environment along with the KM on the Sentry Software Website

  • have installed and properly configured a PATROL Agent version 3.9 or higher

Installing the KM

Using the BMC Utility Package

  1. Download the BMC Utility Package according to the platform you plan to install the solution on:

    • For UNIX/Linux systems: ins_ALL_<version>.tar
    • For Windows systems: ins_WINDOWS_<version>.zip
  2. Download the appropriate Monitoring Studio package according to the platform you are using:

    • For UNIX/Linux systems: monitoring-studio-<version>-thorium.tar
    • For Windows systems: monitoring-studio-<version>-thorium.zip
      Note: The packages are valid for all the PATROL components: Agent, Console, Console Server, etc.
  3. Browse to the bmc_products folder where the files have been extracted and launch the setup.exe program (Windows) or setup.sh script (UNIX)

  4. Follow the standard step-by-step installation procedure (see BMC Documentation for details). At the Products and Components to Install step:
    • select the monitoring solution: Monitoring Studio <version>
    • select the JRE: Oracle Java <version> for <OS>
  5. Continue the installation process until it is complete.

Using TrueSight

Installing Monitoring Studio X through TrueSight is a 3-step process that consists in:

  1. importing the monitoring solution
  2. creating the installation package
  3. installing the package
Note: Make sure to have the appropriate access rights to the TrueSight console.

Step 1 - Importing the Monitoring Solution

The TrueSight Central Monitoring Repository may include the current versions of Monitoring Studio that you can use with BMC TrueSight. If the version available in the Repository does not correspond to the latest one, you will have to manually import it:

  1. Log on to the TrueSight Central Monitoring Console
  2. In the navigation pane, select Administration > Repository
  3. Click the Installation Components tab

    Installation Components

  4. Check that the version of Monitoring Studio is actually the latest one. If not, download the latest version corresponding to your operating system (Windows or UNIX/Linux) available on the Sentry Software Website
  5. Click Import
  6. Select Single solution
  7. Browse to the appropriate file depending on your operating system. The monitoring solution must be stored on the local computer from which you are running Central Monitoring Administration:
    • For UNIX/Linux systems: monitoring-studio-<version>-thorium.tar
    • For Windows systems: monitoring-studio-<version>-thorium.zip
  8. Click Import. The selected archive file is imported to the repository and extracted
  9. When the selected archive file is imported to the repository, click Close.

Step 2 - Creating the Installation Package

You can create the installation package that will be deployed to the managed systems directly from TrueSight Presentation Server:

  1. Log on to the TrueSight Console
  2. From the navigation pane, select Administration > Repository
  3. Click the Deployable Packages tab
  4. Click Create a Deployable Package
  5. Select the operating system and platform for which you want to create a package. The components available in the repository for the selected operating system and platform are displayed

    Selecting the Operating System and Platform

  6. Select the Monitoring Studio solution to be included in the package, specify its version, and click Next

    Selecting the Monitoring Studio Solution

  7. Specify the Installation Directory and click Next

    Selecting the Installation Directory

  8. Provide the PATROL 3.x Product Directory and click Next

    Specifying the PATROL 3.x Product Directory

  9. Specify the BMC Product Startup Information and click Next

    Specifying the BMC Product Startup Information

  10. Provide the following information:
    • Name: Enter a unique name for the package
    • (Optional) Description: Enter a description of the package
    • Format: Select a file compression format for the package

    Providing the Installation Package Details

  11. Click Save
  12. Click Close. The package is now available in the Deployable Packages list.

Step 3 - Installing the Package

  1. Log on to the TrueSight Console
  2. From the navigation pane, select Configuration > Managed Devices

    Installing the Package - Managed Devices

  3. Locate the managed device on which you wish to install Monitoring Studio, click its action button inline and select Deploy and Install Packages

    Installing the Package - Locating the Managed Device

  4. Select the Monitoring Studio package and click Deploy and Install

    Installing the Package - Selecting the Monitoring Studio Package

  5. Wait for the installation to complete. You can click the inline button to refresh the page and check the installation progress in the Deploy Status column.

Accessing Monitoring Studio X Web Interface

Once the KM is properly installed, you can access the Web interface to configure your monitoring environment, configure hosts, design templates and define monitors.

Enter the following URL in your Web browser: https://<patrol-agent>:<patrol-agent-port+262>/

Where:

  • <patrol-agent> is the name of the PATROL Agent you have configured

and

  • <patrol-agent-port+262> is the number you obtain when you add 262 to the PATROL Agent port number

For example, if your PATROL Agent is named <MyPatrolAgent> and the PATROL Agent Port is 3181, the URL to access the Monitoring Studio X Web interface is: https://MyPatrolAgent:3443/.