Patches

Download and install bug fixes, updates and improvements.
ALL PATCHES

HC-501-KM: HP Insight Management Agent - Server - Duplicated or False Alerts on Temperature Parameter

February 16, 2017
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.01, 1.8.02, 1.9.00, 1.9.50, 1.9.60

This patch is replaced with !

 Download

Patch content

Connector for HP Insight Management Agent - Server

Should you install this patch?

Install this patch if you get duplicated or false alarms on the temperature parameter.

What does it fix?

To avoid duplicated or false alerts, Hardware Sentry now sets the Temperature and the Status parameters based on the threshold returned by the HP Insight Management Agent:

  • When the HP Insight Management Agent returns a threshold for the Temperature parameter, Hardware Sentry reports it and deactivates the Status parameter. An alert is triggered when the Temperature parameter threshold is breached.
  • When the HP Insight Management Agent does not return a threshold for the Temperature parameter, Hardware Sentry activates the Status parameter. An alert is triggered when the Status parameter threshold is breached.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\MS_HW_hdf or $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_CpMgServNT.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.