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HC-700-PM: Incomplete Status Mapping for Data Domain Disk Status Generates False Unknown Status

Nov 7, 2017
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00, 2.9.10, 2.9.20, 2.9.25

This patch is replaced with !

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Patch content

Connector for Data Domain

Should you install this patch?

Install this patch if you get false alarms on the status of spare disks.

What does it fix?

Spare disks are now properly mapped to the status corresponding to the collected value.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_DataDomain.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.