Patches

P1742: False Alert on Available Path Count with EMC PowerPath LUNs

March 30, 2016
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00, 2.9.10, 2.9.20, 2.9.25

This patch is replaced with !

 Download

Patch content

Connector for EMC PowerPath (powermt).

Should you install this patch?

Install this patch if the Available Path Count parameter (LUN Application Class) is set to zero and triggered an alarm when monitoring LUNs.

What does it fix?

The connector has been improved to fix an issue where the Available Path Count parameter (MS_HW_LUN) was set to zero and triggered an alarm.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW/hdf_2xxx\ on each RSM:
    • MS_HW_EMCPowerPath.hdf
    Note: The powermt utility must be provided in the path of the element's user.
  2. No further actions are required. The new component monitoring will be added at the next discovery.