Installing Appropriate Hardware Agents

In most cases, BPM Express for Hardware requires a third-party hardware instrumentation agent to collect information from the monitored computer. Each manufacturer develops platform-specific system management tools that collect hardware data and these tools are generally provided along with the server and are also generally available on the manufacturer website.

Unless mentioned otherwise, the platform-specific instrumentation layer or system management tool must be installed on the managed systems for BPM Express for Hardware to function properly. Certain servers or systems could have more than one applicable “hardware agent”. You can refer to the Connector and Platform Reference Table to see which system tools/agents are required for your servers.

The installation of the platform-specific “hardware agents” is to be done prior to the installation of BPM Express for Hardware. Additional information on the instrumentation agents for certain platforms may be found in platform-specific guides on the Sentry Software Website.