Installing BPM Express for Hardware

Getting the BPM Express for Hardware Package

To install BPM Express for Hardware on your Portal environment, you need:

▪BPM-Express-for-Hardware-<version>.par

You can get this installation file by contacting BMC Software or by downloading it from the Sentry Software Website

Prerequisites

1.BMC© Portal minimum version 2.5.00

2.At least one Remote Service Monitor program (RSM). See BPM Portal Management and Monitoring Guide for more details.

3.An account for BMC© Portal account with sufficient credentials

Uninstall the previous version of the PM

Owing to structural changes in the PM, no migration is possible from previous versions (2.3.xx) to v2.5.00 or higher. Once you install Version 2.9.25, the BPM Express for Hardware application class will not overwrite or merge with its previous versions (2.3.xx), but will instead appear in the list in addition to it, just like any other PM, and the previous version will continue to function. If you wish to use only Version 2.9.25 on all your elements, you need to completely uninstall and remove the previous version (2.3.xx) before installing Version 2.9.25.