Uninstalling BPM Express for Hardware from the Portal

Just as for installation, to uninstall BPM Express for Hardware from the Portal environment, you need to use super-administrator credentials:

The PM can be uninstalled from the Portal only once it is deleted from all managed elements.

1.In the Portal tab, expand Tasks > and click Performance Managers.

2.In the Performance Managers list, scroll down to BMC PM Express for Hardware.

3.Ensure that it shows “0” for the number of elements monitored. The PM that you wish to delete should not have any elements assigned to it.

4.Select BMC PM Express for Hardware and click Delete.

5.On the next Performance Managers - Delete page, click Delete to confirm.

The “Success” message that appears indicates that BMC© PM Express for Hardware is now removed from the Portal.

For a complete un-installation, it is recommended to remove all traces of the performance manager from the Portal. Delete the BPM Express for Hardware PAR file from each RSM used by the solution. To do so:

1.Stop the RSM service

2.Go to %RSM_HOME%\RSMxx\server\rsm\solutions

3.Delete the file: SentrySoftware-HardwareSentry-solution-<version>.par

4.Restart the RSM service