Hardware Sentry KM for PATROL

Release Notes for v1.9.60

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What's New

Functionality

Configuration variables: The rediscoverHosts variable is now available to force the discovery of specific hosts.
Hardware Sentry KM for PATROL has been updated to be compatible with the latest versions of PATROL Agent's AES256-bit security encryption algorithm (for example, PATROL Agent version 10.0.00).

Supported Platforms

The product now monitors the following platforms:

Hitachi Compute Blade Chassis Management Module (monitored via SNMP).
Cisco UCS C-Series (via CIMC card).
Hitachi HNAS Systems (monitored via SNMP).
EMC VNXe Storage Systems.
Quantum DXi Deduplication / NAS / Backup Systems (monitored via SSH).

Monitored Components

The product now monitors the following components:

VMware ESX5i LUNs: Hardware Sentry KM for PATROL now supports the monitoring of ESX5i LUNs booting with USB Stick/SD Card. The ESX Disks - IPMI connector is automatically disabled if no local disks are detected.
Ports with name beginning with en[ospx] (CentOS / Redhat 7).
Oracle Logical RAID disks/volumes.
Dell PowerEdge SD Cards.
Components of external disk shelves attached to a Dell PowerEdge Server, such as power supplies and fans.
The underlying physical network ports of virtual network ports in Solaris 11.
VMware ESXi 6.0 disks.

Changes and Improvements

Functionality

A report providing detailed information about Hardware Sentry KM for PATROL is now automatically generated when the KM is started or reinitialized.

Supported Platforms

HP ProLiant Servers: The display name of NIC teams (network interfaces) has been improved.
Dell Blade servers (through CMC): Display name has been modified to better identify the monitored blades. It now consists of the model and a unique identifier.

Connectors

Fujitsu Eternus DX Disk Arrays monitoring: Logical Disks are now better identified by type (Volume, RAID Storage Pool, Thin Pool, etc.).
IBM AIX - sissasraidmgr commends with sudo enabled (MS_HW_IBMAIXSissasraidmgr.hdf): The sissasraidmgr command sometimes only runs from a specific directory when executed through sudo. This may prevent the connector to be used when sudo is enabled. The connector now changes the current directory to that specific directory before running the sissasraidmgr command.
EMC PowerPath (powermt): PowerPath Logical Device IDs containing spaces were not handled properly. The product now supports and reports PowerPath Logical Device which IDs contain spaces.
Sun Solaris - RAID Disks (raidctl): The serialization of the command execution has been fixed to avoid connector failure (“raidctl:enter_filelock:filelock is owned by 'process xxxx'”).
Sun/Oracle ILOM (SNMP): CPUs on SPARC systems listed as "host processors" instead of "processors" were erroneously placed under Other Devices. "Host processors" are now properly listed under CPUs.

Fixed Issues

Functionality

SNMP v3: SNMP connections failed when the authentication protocol was set to "None".
Debug Log File: When monitoring through Telnet or SSH, Hardware Sentry could needlessly create  two debug log files for the same device or system (one identified with the device/system hostname and another with its IP address). A single debug file is now created and labeled with the device/system's hostname.
WBEM queries to CIM Agents failed when using Java 1.8.

Supported Platforms

NetApp Filers: The error message "An error occurred while executing the following SNMPGet” was displayed in the SOW when NetApp Filers did not have general status values for fans, power supplies, or batteries. A more explicit error message is now displayed in the SOW.
Hitachi HDS USP/VSP Storage Systems:
Multiple instances of Hitachi VSP enclosures could be displayed
Environment alerts were not received
Dell PowerEdge Servers: Some disks could be missing when monitoring servers with external disk shelves when the disks inside the server shared IDs with disks in the disk shelf.
HP ProLiant Servers:
Network interfaces were not properly discovered.
WAN interfaces were detected as physical network cards.
VMWare ESX: Only one memory module was detected when the component ID was the same for all. To solve this issue, the solution now uses the device ID to identify memory modules.
EMC CLARiiON, VNX and VNXe storage systems: Both UemCli and Navisphere would activate when installed on the same server.

Connectors

SMI-S Raid Controllers monitoring (MS_HW_Director52ServeRAIDLinux.hdf and MS_HW_Director52ServeRAIDNT.hdf): The connector now verifies that each controller has associated physical disks to prevent non-controllers devices from being falsely reported as controllers.
HP Insight Management Agent - Server - WMI: The connector removes all temperature thresholds of zero to avoid unwanted temperature alerts.
Oracle/Sun ILOM - SNMP (MS_HW_SunHwMon.hdf): No CPUs were discovered on Netra T4 systems.
Linux Multipath (MS_HW_LinuxMultipath.hdf): The number of paths was not calculated correctly when the mpath listed more than only policy line.
EMC PowerPath LUNs (MS_HW_EMCPowerPath.hdf): The connector has been improved to fix an issue where the AvailablePathCount parameter (MS_HW_LUN) was set to zero and triggered an alarm.
Oracle/Sun - Oracle Hardware Management Agent (MS_HW_SunHwMon.hdf): The IDs assigned by the Oracle agent to identify Disk Controllers were not stable in the Oracle/Sun Hardware Agent. This could prevent the KM to accurately associate an event with the right disk controller. To avoid this problem, the connector has been modified to use the name of the controller as the unique ID (and display ID).
The Sun Iostat & Sun Non-Iostat connectors are superseded (disabled) by the connector for Oracle/Sun - Oracle Hardware Management Agent (MS_HW_SunHwMon.hdf).
IBM AIX Servers (MS_HW_IBMAIX.hdf): The monitoring of SEA Virtual Adapters has been improved to include statistics and link status for virtual ports.
HP-UX systems (MS_HW_HPUXWBEM.hdf): Hardware Sentry discovered and monitored dormant CPUs on HP-UX systems. Dormant HP-UX CPUs have been excluded from the monitoring process.

Monitored Components

Cisco UCS with Fabric Extenders: Physical components were not attached to the proper enclosure instance.
Statistics, link status, and link speed were not available on SAN Switches FC ports.
Multiple cards with the same Mac address appeared in the monitoring console. To solve this issue, CompositeBus virtual cards have been excluded from the monitoring process.
Fujitsu Servers Running ESX: Environment sensors were missing when the main identifier (caption) was blank. To solve this issue, the solution now uses the deviceID field to identify sensors.
Hardware Sentry now recognizes the unbound status of the Navisphere physical disks.