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There could be several reasons for this:
| • | Ensure that the input variables are correct (connection credentials, SOAP port number etc.) |
| • | Ensure you have downloaded the essential external files corresponding to your WebSphere application server version from the Sentry Software website. |
Before setting-up the monitoring of a WebSphere AS, you need to download certain WebSphere files created to work with Monitoring Studio from the Sentry Software website and store them in %PATROL_Home%\Patrol3\bin. These files are essential in order to connect to your WebSphere AS through Monitoring Studio.
Please ensure you have the right java virtual machine depending on the version of your WebSphere application servers.
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