Credentials Management

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Monitoring a system thoroughly requires connecting to it and accessing some of its resources, which itself requires to be properly authenticated with this system. This is even more true for a system monitored remotely.

In Monitoring Studio, the credentials required to access a monitored system are stored and managed at the host level. For each monitored host, you will be able to define the "System Credentials", to access standard system resources on this host. You will also be able to define additional credentials that may be required to access specific resources (a database, a Web application, etc.)

System Credentials

System Credentials are provided at the Host level and can be shared by several monitors. When the system credentials are changed, users only need to modify the credentials once and for all the monitors to inherit the changes.

The following Monitors can only use system credentials:

SEN_MS_FILESYSTEM_ok_16 File System (SEN_MS_FILESYSTEM)
SEN_MS_PROCESS_ok_16 Process (SEN_MS_PROCESS)
SEN_MS_WINEVENT_ok_16 Windows Event (SEN_MS_WINEVENT)
SEN_MS_WINPERF_ok_16 Windows Performance Counter (SEN_MS_WINPERF)
SEN_MS_WINSERVICE_ok_16 Windows Service (SEN_MS_WINSERVICE)
SEN_MS_WMIQUERY_ok_16 WMI Query (SEN_MS_WMIQUERY)

If the system credentials are not specified when monitoring a localhost, Monitoring Studio will use the PATROL Agent's default account information. For remote monitoring, System Credentials are mandatory for the monitors listed above; failing to provide this authentication information will prevent the monitors from collecting any data.

Specific Credentials

Some technologies may require additional privileges to allow access to their data. In this case, Monitoring Studio enables users to provide specific credentials that will only apply to the monitor instance they relate to.

The following monitors may require specific credentials. If specific credentials are not provided, the solution will automatically use the system credentials provided at the Host level:

SEN_MS_COMMANDLINE_ok_16 Command Line (SEN_MS_COMMANDLINE)
SEN_MS_DBQUERY_ok_16 Database Query (SEN_MS_DBQUERY)
SEN_MS_FILE_ok_16 File (SEN_MS_FILE)
SEN_MS_FOLDER_ok_16 Folder (SEN_MS_FOLDER)
SEN_MS_NAGIOSPLUGIN_ok_16 Nagios Plugin ( SEN_MS_NAGIOSPLUGIN)
SEN_MS_WBEMQUERY_ok_16 WBEM Query (SEN_MS_WBEMQUERY)
SEN_MS_WEBREQUEST_ok_16 WEB Request (SEN_MS_WEBREQUEST)