Acknowledge Alerts

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Alert acknowledgment is applicable to all Monitors except for String Search, SNMP Trap and Windows Event instances for which a specific command (Acknowledge all and Reset) can be used to acknowledge all alerts and reset the count parameters.

 

To acknowledge all alerts for a specific Monitor

1.Right-click the object icon > KM Commands > Acknowledge Alerts...

KM_Ack_Alerts

Acknowledging Alerts

2.Monitoring Studio displays the name of the parameters for which an alert can be acknowledged. Click a parameter to select it and click OK. The selected parameter(s) will be deactivated and then reactivated. An acknowledging event will automatically be triggered.