HC-284-PM: False Temperature Alerts on HP Servers Running Windows WMI Agent

Jun 22, 2016
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00,2.9.10,2.9.20,2.9.25

Download File

Patch content

Connector for HP Insight Management Agent - Server - WMI

Should you install this patch?

Install this patch if you are getting temperature alerts where the thresholds are set to zero.

What does it fix?

The connector removes all temperature thresholds of zero to prevent false temperature alerts.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_HPInsightwmi.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.