MSHW-5893: Devices with long device IDs may trigger false missing alerts on PATROL Agent restart

May 26, 2021
Patch for Hardware Sentry KM for PATROL - Version(s) 11.2.01

Download File

Patch content

PSL library

Should you install this patch?

Install this patch if duplicate or missing instances are created upon PATROL Agent restart.

What does it fix?

This patch fixes an issue that occurs when a short index ID is assigned to PATROL instances with unusually long device IDs or is attached to particularly long hostnames.

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/lib/psl or %PATROL_HOME%\lib\psl directory on the server where the PATROL Agent runs:
    • MS_HW_kmshared.lib
  2. Restart the PATROL Agent for the patch to take effect. Nothing needs to be installed on Console systems.