MSHW-6027: Monitors are incorrectly attached to the SMI-S provider device instead of the storage system itself

Sep 14, 2023
Patch for Hardware Sentry KM - Version(s) 11.3.01

Download File

Patch content

PSL library

Should you install this patch?

Install this patch if monitors are not attached to the correct device.

What does it fix?

When the MetaFQDN is actually not a device's hostname (ex: a serial number on Dell EMC VMAX), its value may be removed after the first discovery. This results in monitors being attached to the wrong device (ex: the SMI-S Provided instead of the storage system).

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/lib/psl or %PATROL_HOME%\lib\psl directory on the server where the PATROL Agent runs:
    • MS_HW_kmshared.lib
  2. Restart the PATROL Agent for the patch to take effect.