P1663: VMware ESX False Fan Speed Alerts

Jun 19, 2015
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00,2.9.10,2.9.20,2.9.25

Download File

Patch content

  • Connector for VMware ESX 4 or later Servers
  • Connector for VMware ESX 3 Servers

Should you install this patch?

Install this patch if you are monitoring an ESX server and are getting false alerts on the fan speed.

What does it fix?

Redundant fans sometimes report a speed/speed percent reading of zero, which triggers an alert even if no thresholds are set. The patched connector disables the speed/speed percent parameters if a valid status is collected to avoid this issue while maintaining full monitoring.

How to install the patch?

  1. Copy the following files to %RSM_HOME%\RSMxx\SEN_HW\hdf_2.x\ on each RSM:
    • MS_HW_VMwareESX4i.hdf
    • MS_HW_VMwareESXi.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.