P1693: Disk Controllers and Batteries not Discovered for HP Servers Running Windows

Oct 19, 2015
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00,2.9.10,2.9.20,2.9.25

Download File

Patch content

Connector for SMI-S Compliant RAID Controller - Windows

Should you install this patch?

Install this patch if some disk controllers and disk controller batteries are not discovered.

What does it fix?

Disk controllers and their batteries are now properly discovered even when no information on their model or serial number is available.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_Director52ServeRAIDNT.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.