P1735: Handshake Failure when Monitoring Cisco UCS Blades

Mar 16, 2016
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.25,2.9.26

Download File

Patch content

BMC Performance Manager Express for Hardware 2.9.32

Should you install this patch?

Install this patch if the product fails to monitor a Cisco UCS Blade and triggers the following error message "Received fatal alert: handshake_failure".

What does it fix?

After a firmware upgrade, the monitoring of Cisco UCS would no longer work due to a handshake failure. This error occurs on Java versions inferior to 1.8 where the Cisco UCS system does not accept SSL request.

How to install the patch?

  1. Download and unzip the file.
  2. Login to Portal as 'superadmin' and upload the resulting .par file.
  3. In the Performance Manager List, select BMC Performance Manager Express for Hardware by Sentry Software 2.9.32, and click Publish. Hardware Sentry Express is then automatically upgraded on all the monitored elements. This process takes a few minutes. When the migration process is completed, the 2.9.32 version is marked as Published.