SWSY-3517: Windows Event Log Monitoring Fails When Event Logs Contain Spaces

Apr 17, 2018
Patch for Monitoring Studio KM for PATROL - Version(s) 9.4.01

Download File

Patch content

PSL library file

Should you install this patch?

Download this patch if you are using Monitoring Studio v9.4.01 to monitor Microsoft Windows Event Logs.

What does it fix?

When monitoring Windows Event Logs which contained spaces in the log name, the KM could not list all the providers. If the provider was configured through pconfig or CMA, the event log query would fail and logged an error in the CollectionErrorCount parameter.

How to install the patch?

  1. Log in as the default PATROL Agent user.
  2. Copy the library file SEN_MS_remote.lib to the %PATROL_HOME%\lib\psl or $PATROL_HOME/lib/psl directory on the PATROL Agent system.
  3. Restart the PATROL Agent.