Sentry Desk

Don't let an unexpected output or an error message waste your time!

We, at Sentry, have extensive experience working with a large variety of systems and are dedicated to offering you superior customer support. Our dynamic team of support engineers has a deep understanding of your monitoring challenges. From installation to initial operation, from simple configuration to complex deployment, we are here for you!

Whether you are new to monitoring IT infrastructure or an expert in DCIM, you could benefit from our Support Team's expertise.

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a multi-vendor certified support team

Rely on skilled support engineers dedicated to offer you a superior support

Sam T.

Support Manager

Arif A.

Support Engineer

Kamel T.

Support Engineer

Ben K.

Support Engineer

Alex G.

Developer

Ramassh T.

Senior Developer

get the most out of our expertise

  • Be operational faster with the help of our skilled support engineers
  • Rely on a multi-vendor certified support team
  • Benefit from our 20 years of experience assisting IT operators
  • Get personalized answers to your technical questions

leverage our high-quality knowledge base

  • Benefit from other customers' experience through actual use-cases
  • Troubleshoot with technical dedicated guides
  • Rely on best practice guidelines
  • How-to dedicated to all supported platforms

Take advantage of a private collaborative portal

  • Track your request resolution status via Jira Service Management
  • Interact with us via emails, Slack, or Teams — No chatbot!
  • Get early access to patches
  • Submit requests for enhancements (RFEs)