Sentry Desk
Don't let an unexpected output or an error message waste your time! Manage your subscription Access Sentry Desk PortalUnexpected roadblocks, complex environments, unfriendly systems' management, these are a few obstacles that can rapidly become overwhelming even for the most experienced and skilled IT engineers. Sentry Desk can help you solve any problem, big or small, spare you from time-consuming troubleshooting and keep you on track with your business and sustainability commitments.
Whether you are new to monitoring IT infrastructure or a seasoned system administrator, you could benefit from our Support Team's expertise.
Choose your support planCommercial Observability Platforms
- Purchase Hardware Sentry
- Sentry Desk included
a multi-vendor certified support team
Rely on skilled support engineers dedicated to offer you a superior support
Our extensive experience working with a large variety of systems is at your service to assist you throughout your journey to a performant and greener IT environment. Our dynamic team of support engineers has a deep understanding of your monitoring challenges; from installation to initial operation, from simple configuration to complex deployment, we are here for you!
get the most out of our expertise
- Be operational faster with the help of our skilled support engineers
- Rely on a multi-vendor certified support team
- Benefit from our 20 years of experience assisting IT operators
- Get personalized answers to your technical questions
leverage our high-quality knowledge base
- Benefit from other customers' experience through actual use-cases
- Troubleshoot with technical dedicated guides
- Rely on best practice guidelines
- How-to dedicated to all supported platforms
Take advantage of a private collaborative portal
- Track your request resolution status via Jira Service Management
- Interact with us via emails, Slack, or Teams — No chatbot!
- Get early access to patches
- Submit requests for enhancements (RFEs)
