P1148 - Patch for SMI-S Disk Arrays

Jun 04, 2010
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.00,2.7.05,2.7.13

Download File

Patch content

Connectors for monitoring SMI-S compatible Disk Arrays

Should you install this patch?

This patch should be installed if your Disk Array contains Snapshot Volumes.

What does it fix?

Excludes Snapshot Volumes from being monitored. Snapshot volumes are created when performing backups and are regularly created and destroyed by the Disk Array and thus should not be monitored. Clone and Mirror Volumes now show the volume that they are the Clone/Mirror of.

How to install the patch?

To prevent snapshot volumes from being reported missing after installing this patch:

  1. Stop the RSM
  2. Delete all the old Instances Files: Remote Service Monitor\RSM2x\SEN_HW\data\sen_hw_oldInstances_*.dat
  3. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_27xx\ on the RSM:
    • MS_HW_SMISDiskArray.hdf
  4. Start the RSM