P9007 - 2803B01: Patch Bundle 1 for Symantec NetBackup KM 2.8.03

Feb 06, 2014
Patch for Veritas NetBackup KM for PATROL - Version(s) 2.8.03

Download File

Patch content

This patch bundle contains all the patches currently available for Symantec NetBackup KM 2.8.03. It consists of the following files:

  • PSL library files
  • Command files

Should you install this patch?

Apply this patch bundle if:

  1. You are using Symantec NetBackup KM on PATROL Agent v9.0.20i
  2. NetBackup clients and NetBackup Master Server are in different network domains
  3. Symantec NetBackup KM is running on UNIX/Linux and:
    • korn shell (ksh) is not installed
    • sudo privileges are used
  4. A permission denied message is displayed when generating reports
  5. You get alarms for disk storage pools that are not configured on the NetBackup Media Server

What does it fix?

  • NBU-342: A compatibility issue prevented the KM to operate when the PATROL Agent v9.0.20i was run with the PATROL Config Cache support.
  • NBU-357: False alerts were triggered on the NBUClientStatus parameter when the KM failed to ping the NetBackup client.
  • NBU-359: No statistics were collected for the library media on Linux platforms.
  • NBU-364: Scripts and commands used by Symantec NetBackup KM now support bash shell platforms.
  • NBU-369: A permission denied message was displayed when generating reports if the KM temporary files could not be created with the credentials provided.
  • NBU-377: Alerts were sometimes not triggered for missing NetBackup daemons.
  • NBU-386: False alerts were triggered on the NBUDatabaseBackupElapsed parameter when the last catalog database backup could not be found.
  • NBU-387: Alarms were triggered on the NBUDPoolUpDownStatus and NBUNodeStatus parameters even though no disk pools were configured on the NetBackup Media Server.

How to install the patch?

On Windows, unzip the following file to the %PATROL_HOME% directory on the managed systems, while logged in as default PATROL Agent user:

On UNIX, untar the following file to the $PATROL_HOME directory on the managed systems, while logged in as default PATROL Agent user:
  • nbu_2803B01.tar
Restart the PATROL Agent for the patch to take effect. Nothing needs to be installed on Console systems.
Additional Procedure

If your NetBackup Clients could not be pinged from the NetBackup Master Server, follow the steps below:

On UNIX/Linux Master servers:
On Microsoft Windows Master servers:
ren NBU_client_status.cmd NBU_client_status_ping.cmd
ren NBU_client_status_no_ping.cmd NBU_client_status.cmd