Patches

P1323: Discovery Problem for NetApp Filers LUNs

May 22, 2012
Patch for BMC Performance Manager Express for NetApp Filers - Version(s) 3.1.04

This patch is replaced with !

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Patch content

BPM-Express-for-NetApp-Filers-3.1.05.par.zip file for BMC Performance Manager Express for NetApp Filers 3.1.04.

Should you install this patch?

Install this patch if the product is not able to properly discover the LUNs in a NetApp filer.

What does it fix?

This patch corrects a problem related to the new format of WWN in the latest NetApp MIB leading the product to fail discovering NetApp LUNs.

How to install the patch?

  1. Unzip the BPM-Express-for-NetApp-Filers-3.1.05.par.zip file. Login to Portal as superadmin and upload the resulting .par file.
  2. "BMC Performance Manager Express for NetApp Filers by Sentry Software 3.1.05" appears in the Performance Manager list. Select the corresponding checkbox and click [Publish].
  3. BMC Performance Manager Express for NetApp Filers is then automatically upgraded on all the monitored elements. This process takes a few minutes.
  4. When the migration process is completed, the 3.1.05 version is marked as "Published".