Patches

P1510: False Missing Network Ports Alerts on Windows Servers

Jan 7, 2014
Patch for Hardware Sentry KM for PATROL - Version(s) 1.7.01, 1.8.00, 1.8.01, 1.8.02

This patch is replaced with !

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Patch content

Connector for MIB-2 Standard SNMP Agent - Network Interfaces - Windows

Should you install this patch?

Install this patch if you are getting network ports with no description generating missing alerts on your Windows server.

What does it fix?

This patch excludes ports with no description from being monitored in order to avoid erroneous missing alerts.

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_MIB2NT.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.