P1538: Data Domain - Unknown Status for Physical DisksJune 20, 2014
Connector for Data Domain Storage Systems
Should you install this patch?
Install this patch if you are monitoring a Data Domain Storage System.
What does it fix?
Due to the structure of the Data Domain MIB, specific strings in a Physical Hard Drive's serial number could cause a disk to report an unknown status.
How to install the patch?
- Copy the following file to the $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
- Re-initialize Hardware Sentry for the patch to take effect.
- Nothing needs to be installed on Console systems.